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Remote $17-$18 CSR (Remote, but reside near Homestead or Kendall)

Remote: 
Full Remote
Contract: 
Full time
Salary: 
33 - 35K yearly
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

1 year of customer service experience, High School diploma.

Key responsabilities:

  • Handle inbound calls and inquiries
  • Provide educational support on requests
  • Achieve performance goals in efficiency and quality
RemX | The Workforce Experts logo
RemX | The Workforce Experts Human Resources, Staffing & Recruiting XLarge https://www.remx.com/
1001 - 5000 Employees
About RemX | The Workforce Experts
RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada. For nearly two decades, RemX has specialized in the recruitment of office support, finance and accounting, contact center, information technology and engineering professionals. Using its proven “Exact Match” methodology, RemX matches qualified talent with the right job opportunities on a temporary, contract, contract-to-hire and direct hire basis. Employing seasoned recruiters with expertise in their chosen field, RemX helps organizations large and small operate more effectively, while helping individuals realize their career goals. Visit www.remx.com for more information.
See more RemX | The Workforce Experts offers

Job description

Description

We are looking for several Remote Temp to Perm CSR Representatives for our client in Plantation, FL. This call center position requires you to have great customer service and empathy.

Title: Remote Customer Service Representative

Location: Onsite (Plantation, FL)

Pay: $17 an hour ($18 if you speak fluent Spanish & English)

Start date: October or November

Hours: Must be flexible to work any 8 hour shift between 7am-11pm

Job Responsibilities

Inbound calls

Respond to and own consumer inquiries and issues

Provide education and status on previously submitted pre-authorizations or pre-determination requests

Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements

1 year of customer service experience with the same company

High School diploma

Detail oriented

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Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSpanishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Speech Fluency

Other Skills

  • Detail Oriented
  • Empathy
  • Customer Service
Are you interested?

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