CRM Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

At least 5 years of experience in the textile manufacturing chain in India., Strong sales background or willingness to transition into sales., Profound knowledge of textile supply chain and textile chemistry., Excellent communication skills and a strong network in the local textile industry..

Key responsibilities:

  • Sell bluesign services to textile manufacturers, brands, and chemical suppliers in India.
  • Establish and maintain customer relations and support the implementation of the bluesign system.
  • Attend trade shows to acquire new customers and support CRM activities.
  • Provide regular feedback on sales and competitor activities, and assist in travel planning for the regional director.

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SGS Professional Services Large http://www.sgs.com
10001 Employees
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Job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Job Description

Responsibility

  • Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India.
  • Establish solid customer relations with existing customers in India.
  • Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
  • Cooperate with SGS India in event management for bluesign events in India.
  • Attend trade shows of the textile industry to acquire new customers in India.
  • Support cross country/region CRM activities.
  • Ensure achievement of country objectives set in mid-range plan and yearly budgets.
  • Support of local CRM activities (cross region support)

Specific responsibility:

▪ Establish the bluesign system and services in India together with bluesign organization.

   o Visiting potential customers on site, and networking on trade shows.

   o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies

   o Selling IMPACT service to brands and manufacturers

   o Selling DATA service to brands and manufacturers

▪ CRM Management

   o Lead whole acquisition process.

   o Acquire new customers.

   o Support and Coordinate customers related activities

   o Ensure payments and keep customer data’s up to date.

   o Training of customer personnel in co-operation with bluesign services

   o Delivering presentations, participating in Fairs, Networking

▪ Regular feedback on sales activities

▪ Regular feedback on competitor’s activities and market developments

▪ Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.

▪ Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned.

Qualifications

We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales.

Essentials:

  • Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
  • Great contacts to local textile industry and textile organizations/associations.
  • Excellent people skills and eloquent networker
  • Excellent sales experience with a “hunter” personality
  • Knowledge in textile chemistry, textile processing, supply chain and brand world
  • Organizational skills and high level of independency
  • Good English skills in writing and speaking.

Desired:

  • Knowledge of EU regulations as well as globally for textile industry 
  • Sales experience

Additional Information
  • We provide hybrid working model
  • Multicultural working environment 

Required profile

Experience

Industry :
Professional Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Sales
  • Customer Service
  • Organizational Skills
  • Social Skills
  • Communication

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