Customer Support - fluent Dutch (m/f/d) - Homeoffice

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in Dutch, both written and verbal., Strong communication skills and customer service orientation., Ability to handle customer inquiries effectively., Experience in a customer support role is a plus..

Key responsibilities:

  • Communicate with customers through written and verbal channels.
  • Handle customer inquiries and ensure satisfaction.
  • Provide information on contracts, invoices, and cancellation terms.
  • Collaborate with key accounts to meet customer needs.

Avedo GmbH logo
Avedo GmbH
1001 - 5000 Employees
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Job description

Looking for a new job? Avedo Plowdiw is waiting for you! For our office in Plowdiw - Avedo is looking for Customer Support - fluent Dutch (m/f/d).

Your benefits

  • permanent employment in full time or part time -the initial training will take place in full-time

  • direct entry into the job and a remunerated training phase

  • possibility to work from home

  • social benefits: additional healthcare insurance

  • extensive discounts on events, online shops, travel portals and much more

  • 15% employee discount for an online fashion store offering products from more than 2,000 top brands

  • dynamic, innovative working environment with flat hierarchy

Your tasks

  • written and verbal communication with customers

  • handling customer enquiries

  • ensuring customer satisfaction and providing high-level customer service

  • providing information on contractual terms, invoices and cancellation terms

  • identifying customer requirements and presenting the relevant product range

  • working closely together with key accounts to ensure customer satisfaction 

Required profile

Experience

Spoken language(s):
Dutch
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Non-Verbal Communication
  • Customer Service
  • Teamwork
  • Problem Solving

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