Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Passion for music and podcasts., Detail-oriented with a focus on delivering excellent customer service..

Key responsabilities:

Provide exceptional customer support in Dutch for music and podcast inquiries.

Assist users with account management, troubleshooting, and technical issues.

Educate customers on product features and best practices.

Document customer interactions accurately.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative within the Online Music & Podcast Department in sunny Greece!

As an entry-level position, this role is perfect for individuals looking to start their careers in customer support while embracing their passion for music and podcasts!

In this role, you will assist Dutch-speaking clients with their inquiries related to music streaming, podcast management, and more. Your ability to connect with customers and provide helpful solutions will contribute to creating a delightful user experience.

Join a vibrant team at a forward-thinking company that values creativity and innovation in the music and entertainment industry. This is your chance to develop new skills and grow within an engaging and dynamic environment!

Responsibilities

Provide exceptional customer support in Dutch for music and podcast inquiries
Assist users with account management, troubleshooting, and technical issues
Educate customers on product features and best practices
Document customer interactions accurately
Work collaboratively with team members to enhance service quality
Stay informed about the latest trends in music and podcasting

Requirements

Fluency in Dutch and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; entry-level candidates are encouraged to apply
Strong communication and interpersonal skills
Passion for music and podcasts
Ability to learn quickly and adapt to new technologies
Detail-oriented with a focus on delivering excellent customer service
A positive attitude and enthusiasm for teamwork
Willingness to work flexible hours as needed

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
Free Greek Lessons, Engagement Activities

Required profile