Sales Operations Manager

At Blue Sky Marketing, we’re not just in the business of branded merch—we’re in the business of building relationships, creating unforgettable experiences, and driving client success. As a Sales Operations Manager, you won’t just be managing spreadsheets; you’ll be the engine that keeps our Account Managers running at peak performance, ensuring that our processes are smooth, our strategies are sharp, and our clients are delighted.

If you’re someone who loves solving problems, thrives on efficiency, and enjoys creating structure that makes teams shine, this is the role for you. And if you’re looking for a company that values family, trust, and getting things done while having fun, welcome to your new home!

What You’ll Be Doing:
Sales Enablement & Support

• Equip our Account Managers with the tools, training, and resources they need to build strong client relationships and close more business.
• Collaborate with marketing to ensure client communications, promotions, and materials align with our sales goals.
• Develop playbooks, templates, and best practices to make outreach and client service more effective.

• Design, implement, and refine workflows to help our Account Managers better serve clients.
• Identify roadblocks in the client journey and build solutions that keep things moving seamlessly.
• Own and manage our CRM (HubSpot)—ensuring it’s organized, optimized, and actively used by the team.

• Track, analyze, and report on key performance metrics like client retention, upsell opportunities, and revenue trends.
• Provide actionable insights that help our team stay proactive rather than reactive.
• Develop forecasts and pipeline strategies that keep us ahead of the game.

• Work closely with marketing, finance, and leadership to ensure alignment on goals and growth strategies.
• Design sales compensation models, commission structures, and incentives that drive motivation and performance.
• Keep a pulse on industry trends, bringing innovative ideas that help us stay ahead in the promotional products space.

• Strategic thinking – You see the big picture but also roll up your sleeves to make things happen.
• Process-Oriented & Detail-Driven – You geek out over efficiency, automation, and keeping things running smoothly.
• Data-Savvy – You love digging into numbers, spotting trends, and using insights to make better decisions.
• Tech-Forward – Experience with HubSpot (or other CRMs), Excel, and automation tools is a big plus.
• Collaboration skills – You work well across teams and bring a positive, problem-solving mindset.
• Relationship building skills – You understand that people are at the heart of every great business, and you create processes that empower them.

• 3+ years in Sales Operations management, Revenue Operations, or a related role
• Background in B2B sales, account management, or client success is highly desirable.
• Experience in promotional products, marketing, or branding is a bonus but not required!

• A Company That Feels Like Family – We believe in trust, respect, and having each other’s backs.
• An Impactful Role – Your work will directly shape the efficiency and success of our team.
• Growth & Innovation – We’re always evolving, and you’ll have the chance to bring fresh ideas to the table.
• Flexible & Supportive Environment – We understand that work and life need to balance.

Perks & Benefits – Competitive salary, health benefits, growth opportunities, and, of course, cool branded merch. If you’re interested, so are we!