Director of Sales Enablement & Operations

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers. 

The Role:

Hazel Health is seeking a Director of Sales Enablement & Operations to drive the effectiveness and efficiency of our sales team as we expand access to healthcare for students nationwide. This leadership role will be responsible for developing and executing strategies that optimize sales performance, enhance training and enablement, and ensure seamless sales operations. The ideal candidate will be a strategic thinker with a strong background in sales enablement, process improvement, and data-driven decision-making within the healthcare, education, or technology sectors.

Location: Remote

What You’ll Do:

Sales Enablement & Training

• Develop and implement a comprehensive sales enablement strategy, equipping sales teams with the tools, content, and training needed to drive revenue growth.
• Design and deliver sales onboarding and ongoing training programs to improve product knowledge, sales effectiveness, and messaging consistency.
• Collaborate with marketing and product teams to ensure sales materials and messaging align with Hazel Health’s mission and value proposition.
• Establish best practices for consultative selling, account-based selling, and competitive positioning.

Sales Operations & Strategy

• Optimize sales processes, CRM usage, and reporting to drive efficiency and scalability.
• Define and manage key sales performance metrics, dashboards, and analytics to measure effectiveness and identify areas for improvement.
• Partner with revenue leadership to develop sales forecasts, pipeline analysis, and territory planning strategies.
• Ensure strong cross-functional collaboration between sales, marketing, customer success, and finance to align goals and streamline operations.

Process & Technology Optimization

• Lead the evaluation, implementation, and management of sales technologies, including CRM (Salesforce) and other sales enablement tools.
• Drive automation and process improvements to enhance sales productivity and customer engagement.
• Establish a structured approach to lead management, ensuring seamless handoffs between marketing, sales, and implementation teams.

Leadership & Cross-Functional Collaboration

• Lead and mentor a team of sales enablement and operations professionals, fostering a high-performance culture.
• Serve as a strategic advisor to sales leadership, providing insights and recommendations to optimize sales execution.
• Act as a bridge between sales, marketing, product, and customer success teams to align strategies and initiatives.

Sales Enablement & Training

• Develop and implement a comprehensive sales enablement strategy, equipping sales teams with the tools, content, and training required to drive revenue growth.
• Design and deliver sales onboarding and ongoing training programs to enhance product knowledge, sales effectiveness, and messaging consistency.
• Collaborate with marketing and product teams to guarantee that sales materials and messaging align with Hazel Health’s mission and value proposition.
• Establish best practices for consultative selling, account-based selling, and competitive positioning.

Sales Operations & Strategy

• Optimize sales processes, CRM usage, and reporting to drive efficiency and scalability.
• Define and manage key sales performance metrics, dashboards, and analytics to measure effectiveness and identify areas for improvement.
• Partner with revenue leadership to develop sales forecasts, pipeline analysis, and territory planning strategies.
• Ensure strong cross-functional collaboration between sales, marketing, customer success, and finance to align goals and streamline operations.

Process & Technology Optimization

• Lead the evaluation, implementation, and management of sales technologies, including CRM (Salesforce) and other sales enablement tools.
• Drive automation and process improvements to enhance sales productivity and customer engagement.
• Establish a structured approach to lead management, ensuring seamless handoffs between marketing, sales, and implementation teams.

Leadership & Cross-Functional Collaboration

• Lead and mentor a team of sales enablement and operations professionals, fostering a high-performance culture.
• Serve as a strategic advisor to sales leadership, providing insights and recommendations to optimize sales execution.
• Act as a liaison between sales, marketing, product, and customer success teams to align strategies and initiatives.

What Excites Us:

• 10+ years of experience in sales enablement, sales operations, or revenue strategy, preferably in healthcare, education, or SaaS.
• Proven track record of driving sales productivity and operational excellence in a high-growth environment.
• Expertise in CRM (Salesforce), sales enablement platforms, and data analytics tools.
• Strong leadership and change management skills, with experience leading teams and driving cross-functional alignment.
• Exceptional analytical, strategic, and communication skills.
• Passion for Hazel Health’s mission to expand healthcare access for students.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $160,000 - $190,000, additional annual bonus eligibility, a 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.