HRIS Data Operations Analyst I

Job Description 

As a HRIS Data Operations Analyst I, you will provide ongoing client operational support, both directly and indirectly. This includes but is not limited to solving system and data related inquiries and leading HRIS projects with customers. You may also assist with support cases.  

Responsibilities 

• Provides technical and operational support services to clients, including troubleshooting, problem resolution, maintenance, and back office support.
• Works closely with Implementation & Client Management teams to provide feedback on files/processes to clients during implementation and ongoing support.
• Lead by example displaying a positive, service first attitude to internal / external clients.
• Build relationships and ensure open communication channels with cross functional stakeholders.
• Address any concerns and refer out of scope requests to the appropriate person(s) within PayScale.
• Liaise with Client Managers and others as necessary, within the account management structure.
• Involve team wherever possible in decision making process to enhance development, focus on common goals, teamwork and commitment.
• Actively identify and provide solutions for safety and security risks in the work place.
• Attend meetings as scheduled.
• Translate, process and maintain HRIS client data including employee, job and salary data as needed and within deadlines across the client base.
• May create translation “maps” within the Client Data Automation Tool (CDAT). 

Qualifications 

• 0-2 years experience in manipulating and transforming disparate data. 
• Ability to handle multiple high priority requests with competing priorities across the team. 
• Previous experience providing technical and operational support including troubleshooting and problem resolution is preferred. 
• Must have a working knowledge of relational databases. 
• Works independently and can be successful with a moderate level of guidance. 
• High level computer literacy in MS Office, especially Microsoft Excel (Access is a plus). 
• Compensation experience a plus. 
• Knowledge of external HRIS systems like ADP, Workday, and UKG a plus 

Compensation 

In the spirit of pay transparency, we are excited to share the base salary range for this position is $59,500 - $89,300, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of $5,000. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below). 

About Payscale 

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 65% of the Fortune 500, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Panasonic, Mars Global, eBay, American Airlines and PetSmart to make fair and appropriate pay decisions. 

Pay is powerful. To learn more, visit www.payscale.com. 

Location 

• High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable WIFI signal.
• Device for Multi Factor Authentication (MFA/2FA) - smartphone, tablet, etc.

Benefits and Perks   

All around awesome culture where together we strive to live our 5 values: 

• Respect every individual, work as a team 
• Be Customer first, customer centric 
• Have a Bias towards action 
• Commit to excellence (we give our best everyday) 
• Make Data driven decisions 

An open and inclusive environment where you’ll learn and grow through programs and resources like:  

• Monthly company All Hands meetings 
• Regular opportunities for executive leadership exposure through things like AMAs 
• Access to continued learning & development opportunities  
• Our commitment to a continuous feedback culture which allows us to drive performance and career growth 
• A growing network of Employee Resource Groups 
• Company sponsored volunteer hours 
• And more!  

Our more standard benefits 

• Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work 
• 14 Paid Company Holidays, including 2 floating holidays (you choose!)
  
• A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale 
• 401(k) retirement program with a fully vested immediate company match 
• 16 weeks of paid parental leave for birthing or non-birthing parents 
• Unlimited infertility coverage benefits through our medical plans 
• Health Savings Account (HSA) options and company contribution each pay period  
• Flexible Spending Account (FSA) options for pre-tax employee allocations 

Equal Opportunity Employer:  

We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. 

Fraud Alert: 

Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email [email protected]