Happiness Officer (Chinese Customer Support)

Job Overview

Strikingly is actively seeking a dedicated full-time bilingual Customer Support Representative fluent in both Chinese and English. This position is ideal for individuals pursuing a stable and long-term career path in a reputable and customer-focused organization.

Key Responsibilities

• Deliver exceptional customer support in both Chinese and English.
• Effectively address customer inquiries and resolve issues with professionalism.
• Maintain an up-to-date understanding of our products and services.
• Collaborate with team members to enhance customer service processes.
  
  

Required Skills

• Proficiency in both Chinese and English.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Effective problem-solving skills.
• Ability to thrive in a fast-paced environment.
  
  

Qualifications

• Previous experience in customer support or a related field is preferred, but not mandatory.
• A high school diploma or equivalent is required.
  
  

Career Growth Opportunities

At Strikingly, we are committed to promoting the professional development of our team members. As you advance in your role, you will encounter opportunities for skill enhancement and career progression within our organization.

Company Culture And Values

Strikingly is dedicated to fostering a supportive and inclusive work environment. We believe in a team-oriented culture where every member contributes to our mission of delivering outstanding customer service.

Networking And Professional Opportunities

Joining Strikingly provides you with the chance to expand your professional network and collaborate with industry experts, enhancing both your skills and career prospects.

Employment Type: Full-Time