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Inbound Sales Representative

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in English and Spanish, Excellent customer service skills, Proficiency in CRM and VoIP, Strong attention to detail, Self-motivated with independent work experience.

Key responsabilities:

  • Handle inbound customer inquiries via phone and email
  • Qualify leads, provide quotes, and manage sales process
  • Conduct follow-ups on quotes and nurture relationships
  • Explain shipping processes and regulations
  • Achieve proficiency in company's specialized CRM
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See more BruntWork offers

Job description

This is a remote position.

Responsibilities:

  • Handle inbound customer inquiries via phone and email in both English and Spanish
  • Qualify leads and provide accurate quotes using various pricing tools
  • Process leads through the specialized auto transport CRM system
  • Conduct follow-ups on quotes and nurture customer relationships
  • Navigate complex pricing scenarios based on vehicle type, location, and destination
  • Explain shipping processes, regulations, and requirements to customers
  • Utilize VoIP system (Nextiva) for call management and tracking

Requirements:

  • Fluent in both English and Spanish (written and verbal)
  • Excellent customer service and sales skills
  • Proficiency in using CRM systems and VoIP technology
  • Strong attention to detail and ability to multitask
  • Self-motivated with the ability to work independently
  • Excellent problem-solving skills
  • Basic understanding of international shipping processes (auto shipping experience a plus)
  • Comfortable with remote work environment

Scope:

  • Monday to Friday, 10am to 7pm Eastern with an hour unpaid break
  • Handle high volume of inquiries, especially after weekends
  • Manage entire sales process from initial inquiry to successful booking
  • Achieve proficiency in company’s specialized auto transport CRM within 3 months
  • Contribute to the company’s growth in the Latin American market
  • Bonus/Commissions potential


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Customer Service
  • Problem Solving
  • Self-Motivation
  • Detail Oriented
  • Sales Acumen

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