Match score not available

Customer Order Specialist with Finnish

Remote:

Hybrid

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Łódź (PL)

Offer summary

Qualifications:

Experience in customer service or order management, Fluency in Finnish and English (C1 level), Excellent problem-solving skills, Good organization skills, Knowledge of SAP is a plus.

Key responsabilities:

Manage incoming customer orders and oversee their processing
Collaborate with account, project, and product managers
Ensure accuracy of customer order details
Communicate effectively with customers
Work within SAP systems

Philips XLarge https://www.philips.com/

10001 Employees

See more Philips offers

Job description

Job Title

Customer Order Specialist with Finnish

Job Description

You will be responsible for creating offers and managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. On daily basis you will have a chance to be crucial part of Supply Chain process at Philips GBS Lodz.

Your role:

Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked.
Pro-active collaboration with the account managers, project managers, product managers and other stakeholders until the cases are completed and prepared for further processing in the supply chain
Ensure that all parts of a customer orders are correctly listed on the order
Pro-actively communicate to customers internal in a clear and customer-centric way
Working in SAP

Our benefits:

Annual bonus based on performance achieved 
Private medical care with the option to extend it to family members 
Benefit System cards 
Discount for Philips’ products 
Hybrid work opportunities
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program

You're the right fit if:

You have experience in fields related to customer service, order management, procurement, supply chain, logistic
You know and use Finnish and English on C1 level
You are an excellent problem solver and have good organization skills
You are a team player and have good communication skill
Konwledge of SAP will be a plus

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-HYBRID

#GBS