Sales Operations Intern at Recovery.com

Here’s why we need your help

Our Revenue Operations team is working to optimize how we manage enterprise customers to ensure our sales team is equipped with the most accurate and up-to-date information. Your efforts will directly support our ability to have more meaningful and effective sales conversations.

Work Location

This role is required to be in office. Flexibility to work from home occasionally.

How you know you’re being successful

• Our enterprise customers in our CRM system is more organized and complete, enabling the sales team.
• Attribution has been initiated for enterprise customers, ensuring the sales team has clear visibility into the value being delivered.
• You’ve left the data cleaner and more organized than you found it, reducing duplicates and improving overall data quality for the team.

We’ll expect you to do things like these

• Build out enterprise customer accounts in Copper, ensuring all centers are added and correctly parented within the system.
• Address new centers as they are added, ensuring they are parented immediately and connected to the appropriate accounts.
• Perform data clean-up tasks, such as resolving duplicate accounts and slugs to maintain a clean, organized database.
• Assist with ongoing data projects, supporting efforts to enhance accuracy and improve the overall integrity of our sales data.
• Conduct complex data analysis projects, leveraging Excel or Google Sheets to generate insights and inform sales operations strategies.

Required Qualifications

• Currently pursuing a degree in Business, Marketing, Sales, Statistics, or a related field.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively.
• Experience with statistics or data analysis, including the ability to interpret and present data-driven insights.
• Ability to be in the office 3 days a week.

What we think will improve your chances of success

• Experience with Excel or Google Sheets, especially working with data sets and using formulas for data analysis.
• Familiarity with CRM systems and an understanding of account management best practices.
• Prior experience working on data projects or performing data clean-up tasks to improve data quality.
• Experience with or Coursework in Statistics
• Strong problem-solving skills and the ability to find creative solutions to data organization challenges.
• Interest in sales operations, revenue processes, or data-driven decision-making.

Travel Expectations

Twice a year for company gatherings..

Compensation

The compensation range for this role is $18.00 to $20.00/hour. Compensation may be adjusted based on tenure and experience..

About Recovery.com

Each year, 90% of people who need addiction treatment don’t receive it. One of the major reasons is the difficulty in finding a treatment provider, and as people increasingly turn to the internet over family, friends, or medical professionals to find care, Recovery.com is making a difference in thousands of people’s lives by providing a comprehensive, user-friendly resource for finding addiction and mental health treatment.

Launched in 2017, Recovery.com is a late-stage startup based in Madison, WI, on a mission to be the the most trusted online resource for connecting patients and mental health providers. We are rapidly growing and profitable, and looking to aggressively capture the market opportunity as we scale to $100M ARR over the next 4 years.

Our core values aren’t just words to us! They define who we are and how we work. People who are successful at Recovery.com:

• Regularly show compassion and empathy for customers, patients, and fellow colleagues
• Display vulnerability by demonstrating authenticity with themselves and encouraging it in others
• Strive for growth and humbly seek to improve in all aspects of work
• Demonstrate joy and a positive attitude in every interaction, from office conversations to solving difficult problems
• Exhibit accountability by not only fulfilling their own responsibilities, but helping others in their work as well
• Embrace creativity by testing the norms and being open to new ideas

Equal Opportunity Statement

Recovery.com is an equal opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them.