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Senior Sales Operations Manager

Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Paris (FR)

Offer summary

Qualifications:

4+ years in Sales Operations, Familiarity with the startup/SaaS industry, Strong project management skills, Master's degree or equivalent, Fluency in English; other languages a plus.

Key responsabilities:

  • Coordinate projects for Sales Ops teams
  • Collaborate to clarify requirements for project developments
  • Ensure daily support on sales tools and services
  • Manage software configuration and training for users
  • Proactively suggest process improvements
Qonto logo
Qonto Fintech: Finance + Technology Unicorn https://qonto.com/
1001 - 5000 Employees
HQ: Paris
See more Qonto offers

Job description

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.


Senior Sales Operations Managers are responsible for building and maintaining the Tools, Processes, and Data that will provide the best environment for Sales Reps to reach their objectives. You will join a team of 9 other talented Sales Ops.
The team is led by Romain, working closely with 40 business developers, 15 key account managers, and 10 SDRs.

👩‍💻🧑‍💻As a Sales Operations Manager at Qonto, you will:

• Coordinate projects for the Sales Ops teams along with 3 other Sales Operations Managers
• Work with all concerned teams to collect, document, and clarify everyone’s requirements for project developments. Propose adapted solutions;
• Ensure watchfulness and day-to-day support on tools and services used by Sales, International, KAM, Accounting, and Partnership teams;
• Ensure an optimal configuration for each user by managing all software used (data, automation, customization);
• Train and assist new joiners and current users on the software environment and its characteristics;
• Be proactive and suggest ideas for improvement on existing and new processes.

🤝 About your future Manager

Romain will be the one to help you succeed.

His background? Romain has a strong experience evolving in the French Tech sector working with companies helping SMBs to reach their full potential. Starting off working in Sales and Marketing, Romain has found his niche in helping teams reach their full potential. He takes an extra interest in sports and boxing particularly.
What they can bring you? Romain is committed to helping his teams to grow and develop his team by implementing the best sales ops practices and sharing his experiences.


🏅About You
Experience: You have 4+ years of experience in Sales Operations and are familiar with the startup / SaaS industry;
Mastery: You have strong project management knowledge. You’re recognized for your communication skills across teams;
Leadership skills: You are interested in management and you have demonstrated your ability to help people grow through mentoring junior Sales Ops managers;
Balance big picture and detail: You can manage complex business problems and you are curious to dive into detailed data, while still being able to see the big picture. You know how to prioritize your tasks;
Continuous improvement: You strive to get better every day even if it means learning from your own mistakes;
Flexible: You are at ease in a fast-paced environment and are also able to work with tight deadlines;
Languages: You speak English fluently. French, Italian, Spanish or German is a plus;
Education: You have a master's degree or equivalent.


At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
🎁 Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Tailor-made remote work policy depending on the job you apply for and where you live;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
- Monthly team events.

💪 Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.
On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞


To learn more about us:


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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Fintech: Finance + Technology
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Mentorship
  • Teamwork
  • Physical Flexibility
  • Problem Solving
  • Time Management
  • Verbal Communication Skills
  • Leadership

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