TITLE:
National Account Director
Title: National Account Director
Reports To: Commercial Head, National Health Systems Accounts
Location: Field Based
Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline “Focus on you” makes the company’s commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.
Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.
POSITION SUMMARY:
The National Account Director will lead the strategy within Mid-South and Telehealth Services across the United States. They will develop relationships with the assigned accounts and with key decision makers to represent the interests of Indivior and its entire portfolio. They will also support Indivior by identifying and then developing new business opportunities in collaboration with the account or its affiliates, work closely with our sales stakeholders to evaluate and determine if local, regional, and national opportunities can and should be expanded system-wide to drive business results, within assigned accounts. The incumbent will also be required to effectively serve as an internal advocate for assigned account issues and priorities. This position is field based.
ESSENTIAL FUNCTIONS:
The responsibilities of this role include, but are not limited to, the following:
- Field based interaction with assigned institutional and/or integrated key accounts
- Coordinate efforts with existing Organized Health System, Key Accounts, and Sales teams
- Develop and implement comprehensive business plans for assigned accounts to ensure targeted growth of Indivior portfolio
- Develop and maintain collaborative working relationships with external stakeholder decision makers and account influencers within assigned accounts
- Collaborate with Medical Affairs to ensure fair balanced delivery of all product value proposition presentations, clinical proofs, economic models, tools and other value add services are fully leveraged within assigned accounts
- Accountable for achieving access, and outcome goals as agreed upon and identified in account generated business plans
- Develop trusting and collaborative relationships with business unit Sales/Marketing
- Leadership, Strategy, Value, Access Team, Legal, Finance and other internal colleagues to execute on identified customer business plans
- Assist our sales organizations in driving sales and/or market share results synchronized with field sales performance goals, by clearly outlining and agreeing to appropriate pull-through opportunities with sales and market access leadership
- Identify and deliver on account point of view and priorities as part of market research, marketing planning and other internal planning processes
- Ensure that all activities and interactions are carried out with the highest ethical and professional standards and that all work is accomplished with integrity and in accordance with Indivior Core Values
- Assist with implementation of formulary placement at the regional and local facility level
- Carry out other reasonable tasks as required by Market Access Leadership. The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements
MINIMUM QUALIFICATIONS:
- BS/BA degree from a four-year accredited university or college; Business/Finance degree desired
- Minimum of 5 years in field sales with a pharmaceutical, medical device or specialty pharmaceutical company
- Minimum of 5 years as customer facing account director role (hospital, payer, professional organization)
- Experience working with large health systems central contracting process
- Well-developed relationships with key decision makers and a thorough understanding of the potential assigned accounts
- Proficient Microsoft Office Suite skills and sales tools and software.
- Extensive business travel (>50%) required
COMPETENCIES/CONDUCT:
In addition to the minimum qualifications, the employee will demonstrate:
- Experience with specialty pharmaceutical products – reimbursement and contracting
- Established relationships with key IDN customers (Providence, University of Washington, and Multicare)
- Demonstrated ability to develop credible relationships at high levels within accounts
- Demonstrated ability to work in collaboration with internal and external stakeholders
- Ability to learn and apply scientific and clinical data with key accounts
- Possesses strong business acumen negotiation and presentation skills
- Exemplary interpersonal communication skills, both oral and written
- Demonstrated effectiveness working independently and in groups in a collegial manner, including cross functional teams and internal/external networking
- Highly results focused
- Flexibility and agility, while maintaining a strong positive attitude
- Ability and willingness to meet critical deadlines
- Self-motivated with a strong goal and results orientation
- Superior organizational, analytical and time management skills
- Proactive decision making and problem-solving skills to resolve customer issues quickly and creatively
- Excellent business judgment with the ability to make short and long-term business decisions while recognizing important trends
BENEFITS:
Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes
- 3 weeks’ vacation plus floating holidays and sick leave
- 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions discount and profit sharing contribution equal to 4% of your eligible pay
- U.S. Employee Stock Purchase Plan- 15% Discount
- Comprehensive Medical, Dental, Vision, Life and Disability coverage
- Health and Dependent Care Flex Spending options
- Adoption assistance
- Tuition reimbursement
- Leverage Concierge/personal assistance services
- Voluntary benefits including Legal, Pet Insurance and Auto/Home coverage
- Gym, fitness facility and cell phone discounts
- Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees.
GUIDING PRINCIPLES:
Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
COMPLIANCE OBLIGATIONS:
Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:
Employee Obligations:
- Always act with honesty and integrity.
- Risk IQ: Know what policies apply to your role and function and adhere to them.
- Speak Up: If you see something, say something.
Manager Obligations:
- Always act with honesty and integrity
- Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
- Model and reinforce a Speak Up culture on your team.
The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.
EQUAL EMPLOYMENT OPPORTUNITY
EOE/Minorities/Females/Vet/Disabled
