Offer summary
Qualifications:
3 to 5 years of supervisory experience, 10 years in technical roles, ITIL knowledge or certification required, Working knowledge of ServiceNow and reporting tools, Familiar with PCI, GDPR, SOC2 regulations.Key responsabilities:
- Create and oversee team goals
- Design and implement sustainable processes
- Liaise for service improvements and best practices
- Manage Knowledge management enhancements
- Collaborate with various business levels