Data Scientist - Senior

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal.

Job Summary:

Independence American Insurance Company (IAIC) is seeking a Senior Data Scientist to advance the predictive modeling and visualization capabilities of the actuarial department for a leading pet insurer.  In this role, you will apply best practices to prepare and manage datasets; develop predictive models for rating, conversion, and retention purposes, and create data visualizations in platforms such as Power BI and Radar.  IAIC is seeking a highly self-motivated candidate to lead our data and visualization initiatives.

Job Location: Remote work is not available in AK, MT, HI (US)

Main Responsibilities:

• Design and implement data pipelines for collecting, processing, and integrating structured and unstructured data from multiple sources, including internal databases and external data providers.

• Perform root cause analysis and utilize complex SQL queries to investigate data issues such as data inconsistencies, missing data, and errors.  Collaborate with data engineers, data analysts, and other stakeholders as needed.

• Ensure data accuracy and integrity by conducting data audits and creating reconciliation processes.

• Conduct exploratory data analysis to understand the relationship between data elements and insurance processes such as pricing, conversion, and retention. 

• Develop rating plans using predictive models to optimize risk segmentation across a portfolio of products while balancing strengths and weaknesses of each model to the subject product.

• Use advanced statistical techniques to identify key drivers of sales and retention and create/maintain models to forecast expected results.

• Create and maintain dashboard visualizations in Power BI and Radar to monitor key metrics such as rate levels, risk segmentation, and retention.

• Collaborate with actuarial, underwriting, and other stakeholders across the organization to accomplish goals and objectives.

• Communicate findings and recommendations to technical and non-technical audiences through reports, presentations, and visualizations.

• Stay abreast of industry trends, emerging technologies, and best practices in data science and actuarial science to drive continuous improvement and innovation.

• Establish best practices across the data science workflow, including but not limited to data preparation, modeling, and documentation.

• Serve as the data science subject matter expert and enrich predictive modeling knowledge and functional capabilities across the actuarial department.

Qualifications:

• Bachelor’s degree in Data Science, Statistics, Mathematics, Actuarial Science, or a related field with relevant work experience. Otherwise, Master’s degree or higher preferred.

• 5+ years of experience in a data science role, preferable in the insurance industry (P&C or A&H).

• Proficiency in programming languages such as Python, R, or SQL, with experience in data manipulation and statistical analysis.

• Experience with SQL Server and Snowflake.  Familiarity with data warehousing concepts and tools.

• Experience with WTW’s Radar suite, including Radar Base and Emblem.

• Strong oral and written communication skills.

• Ability to work efficiently on multiple projects with strong prioritization skills.

• Ability to work independently and as part of a cross-functional team in a fast-paced environment.

• Excellent problem-solving skills, critical thinking abilities, and attention to detail.

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)