Job description

Vacancy Details

Hours per week: 40
Type: Remote
Location: Amsterdam, Netherlands
Language Required: English

For one of our clients, we are looking for a multilingual sales development specialist/account manager (digital inside sales):

Introduction:

Join our client and help transform leading organizations and communities around the world. The sheer scale of their capabilities and client engagements and the way they collaborate, operate and deliver value provide an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

Your job:

Do you have experience in a customer engagement environment? Do you have 1-year experience in outbound calling? Do you enjoy interacting with potential clients? Are you always aware and in tune with the latest social media and pop culture trends? Do you want to be part of an international team?

If yes, this job is for you! They are growing a multilingual team in the team to service their global social media platform client.

What will you be doing:

You'll be the first point of contact in the sales process;
Remain knowledgeable about the products and processes.
Interface effectively with potential clients.
Qualify leads from marketing campaigns as sales opportunities.
Contact potential clients through cold calls and emails (make 40-50 outbound calls per day).
Identify client needs and suggest appropriate products/services.
Set up meetings or calls between (prospective) clients and Account Executives.
Make well-balanced decisions and be personally driven to be an effective advocate of the brand.
Follow the agreed turnaround times and standards of quality.
Identify inefficiencies in workflows and suggest solutions.
Recognize trends and patterns, and escalate issues to management.
Working from home is possible.

Your team:

At this Client Operations, they have a real can-do attitude when it comes to our client's needs. They live in an age of rapid and dynamic technological development; future business success depends on each company's ability to adapt and evolve.

They work with their talented international experts to understand the practical challenges of modern business and find the best way to achieve that using their ingenuity and a set of constantly changing tools.

Your background:

At least 1 year experience in inside sales/customer engagement (outbound selling is a plus) Fluent in English /Norwegian;
An excellent communicator, with the ability to effectively convey their message in meetings as well as through cold calling, outbound calling, and mail conversations;
An emotionally intelligent networker, who gets energy from connecting to customers;
A proactive team player who thrives in cross-functional and fast-paced environments;
Problem solver, attention to detail, communicative, proactive with a strong work ethic plus a passion for ensuring a world-class user support experience;
Adaptable to learning new processes, concepts, and skills;
High affinity and cultural awareness of political/social situation regarding the relevant market/region supported;
Strong interpersonal skills, verbal, and written communication skills, and most importantly empathy;
Affinity to social media platforms and pop culture is a pre.