Join Our Team as an IT Support Services Technician – Embrace the Future of Remote Work!
We are on the hunt for a skilled and enthusiastic IT Support Services Technician to join our dynamic team. In this role, you'll be the backbone of our IT support, providing invaluable assistance to both our internal offices and remote employees. As the central point of contact for all IT-related queries and issues, your expertise will keep our operations running smoothly.
Important Note: This position is offered on an independent contractor basis. You will be responsible for managing your contributions to local or state government entities, including income taxes, social security, health insurance, etc.
Requirements
What We're Looking For:
- At least 5 years of experience in IT field
- Proficiency in English C1
- Experience with Windows Server 2016 or newer.
- Comfortable with Windows 7, 10, 11 setup and troubleshooting.
- Proven skills in network setup and troubleshooting.
- Adept at domain setup.
- VMware experience.
- Knowledgeable in RDP setup and configuration.
- Familiarity with cybersecurity principles.
- Experience with firewall setup and configuration (Cisco, SonicWall, Watch Guard).
- VOIP expertise.
- Solid networking knowledge.
- MAC IT Specialist with proficiency in APPLE Technology.
- Microsoft 365 Administration (Identity and SharePoint).
- Google Workspaces Administration (certifications required).
- Understanding of domain DNS settings.
- Capable of troubleshooting and installing printers.
- Exceptional interpersonal skills with a resolution-oriented approach.
- Excellent customer service skills.
- Knowledge of Remote Support platforms (TeamViewer, Kaseya).
- Wordpress Support, Web CPanel Support (a significant plus).
Benefits
Benefits of Working with Us:
- 100% remote work opportunity.
- Regular office hours.
- Competitive salary tailored to your experience and expectations.
Are you ready to step up to a new challenge and propel your career forward in a professional and dynamic environment? If you are an experienced IT Support Services Technician, we're excited to meet you!