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IT Support & Helpdesk Specialist Venlo EUR3500 / month

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in IT or equivalent experience, Familiarity with MS Office, Windows OS, Networking, Active Directory.

Key responsabilities:

  • Remote support for new site in Amsterdam
  • Install and support PCs, printers, peripherals; user authorization, and network connections
  • Manage user incidents, administer user rights, monitor OS/AV updates
Futures Works Global logo
Futures Works Global Human Resources, Staffing & Recruiting SME https://futures.works/
11 - 50 Employees
See more Futures Works Global offers

Job description

Our client is a leading end-to-end global supply chain solutions and eCommerce provider, and they are now searching out awesome talent to join its vibrant global team.

This company has been recognized by Intel with a prestigious supplier award, which places  them in a class of 20 global companies that are recognized by Intel for excellence.

For their EMEA base in the Venlo / Venray region we are now searching for a legendary IT Support / Helpdesk specialist.

What will you do?
Remote support of new site in Amsterdam 
Willing to travel there when needed / required

Core Duties and Responsibilities:

1. Responsible for the installation of Personal Computers, Printers, User
authorization and network connections

2. Tasks:
Install Personal Computers
Install software on PCs
Install printers and other peripherals
Support users on hardware and software related questions & incidents
Track & manage user incidents
First phone line & network support
Administer users and user rights
Install and monitor OS/AV updates & patches
Ad hoc assigned miscellaneous tasks
Participating in Corporate IT projects related to local sites

3. Authority:
Require full and timely completion of the tasks of colleagues, which
precedes their own tasks and are essential for the performance of their
duties, and at all levels and departments.
Block any PC or laptop from the network, in case of security / virus
infection risks

4. Responsibilities:
Making sure that all incoming tickets / tasks from user are solved with
effort and based on priority and will not impact the business

Technical Skills - Essential

1. Bachelors degree in MIS, CS, or Engineering, or equivalent experience
required (mbo)

2. Standard knowledge of general information technology

3. High level of Knowledge of all MS Office applications

4. Windows OS and Windows server OS - administrator level knowledge

5. Standard Networking knowledge

6. Active Directory knowledge

Interested? Apply now and we will contact you within 24 hours!

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Team Effectiveness
  • Personal Computers
  • Open Mindset
  • Microsoft Windows

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