Patient Account Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High school diploma or GED required., 1-2 years of experience in billing and collections preferred., Familiarity with EPIC billing and cash posting is advantageous., Strong computer skills including word processing and basic Excel proficiency..

Key responsibilities:

  • Manage all billing and collection activities for assigned patient accounts.
  • Conduct research and communicate with patients, insurance companies, and third-party payers.
  • Ensure accurate billing, follow up on payments, and correct account discrepancies.
  • Monitor aging reports and stay updated on payer billing requirements.

Dayton Children's Hospital logo
Dayton Children's Hospital Large https://www.childrensdayton.org/
1001 - 5000 Employees
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Job description

Facility:
Work From Home - Ohio
Department:
Patient Financial Services
Schedule:
Full time
Hours:
40
Job Details:
Responsible for all billing and collection activity for assigned patient accounts from date of initial claim submission to accurate final account payment and ultimate zero balance. This may include research and contact with patient, guarantor, insurance companies, Medicaid/Medicare and/or other third party payers. Responsible for billing of account, review of payment accuracy, account research and follow up. Efforts may include financial, clinical or demographic account correction, coordination with service providers and payers, research for denied payments, rebilling of account, coordination of benefits with guarantors and timely follow up of payment. Also may include processing of credit balances and rebilling of patient accounts as needed in order to obtain hospital payment for services. Provides oversight of assigned aging reports including credit balances and utilizes automated Health Information System(s) for account review, claim status and account documentation. Must stay current on all payer/Medicare/Medicaid billing requirements which may include attending seminars or other professional development activities. Maintain high level of accuracy and assures compliant billing of claims. Communicates payer trends impacting revenue to supervisor.

1-2 years experience. Typing 30-40 wpm, computer skills including word processing, basic excel spreadsheet, Internet use, and customer service skills.

Department Specific Job Details:

Shift

  • Monday-Friday

  • 8:15 am -4:45 pm

  • No weekends or holidays

Education

  • High school diploma or GED

Experience

  • EPIC billing experience (preferred)
  • Cash posting experience (preferred)
  • EOB knowledge (preferred)

Education Requirements:

GED, High School (Required)

Certification/License Requirements:

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Microsoft Excel
  • Word Processing
  • Typing
  • Computer Literacy

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