Offer summary

Qualifications:

Strong verbal communication skills and a confident phone presence., Exceptional interpersonal skills with a bubbly, outgoing personality., Proven conflict resolution and problem-solving abilities., Solid organizational skills with attention to detail..

Key responsibilities:

Manage client bookings and coordinate service appointments.

Oversee calendar management and meeting coordination for the leadership team.

Engage directly with clients to provide quotes and support.

Handle administrative tasks and facilitate communication between clients and staff.

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: Wednesdays 10:00-17:30 & Thursdays 10:00-17:30 with potential to increase for full time.

Client Time zone: UK - BST - London

Client Overview

Join a thriving cleaning services company that’s making a real difference in people’s lives by providing exceptional cleaning solutions. This growing business values strong client relationships and operational excellence, creating an environment where every team member plays a vital role in delivering outstanding service. You’ll be working with a dynamic team that prioritizes both customer satisfaction and employee growth, offering you the opportunity to develop your skills in a supportive, fast-paced environment.

Job Description

Step into an exciting dual-role position where you’ll be the essential link between our clients and operations team. This dynamic opportunity to combine meaningful client interactions with critical behind-the-scenes administrative work that keeps the business running smoothly. You’ll serve as both the friendly voice clients hear when they call and the organizational backbone ensuring seamless scheduling and operations. Every day brings variety as you balance people-focused responsibilities with essential administrative tasks, making this role perfect for someone who thrives on diversity and wants to make a real impact on business success.

Responsibilities

Manage client bookings and coordinate service appointments with precision and care
Oversee calendar management and meeting coordination for leadership team
Create and maintain employee schedules and timetables to ensure optimal coverage
Handle comprehensive administrative tasks and backend office operations
Engage directly with clients to provide quotes, service information, and support
Resolve client concerns and conflicts with a positive, solution-focused approach
Manage inbound client calls and inquiries with professionalism and enthusiasm
Facilitate seamless communication between clients, management, and field staff

Requirements

Bubbly, outgoing personality with exceptional interpersonal communication skills
Strong verbal communication abilities and confident phone presence
Natural sales aptitude and talent for building lasting client relationships
Proven conflict resolution and creative problem-solving capabilities
Solid administrative and organizational skills with attention to detail
Experience managing schedules, calendars, and coordinating multiple priorities
Ability to excel in multitasking between client-facing and administrative responsibilities
Professional demeanor and pride in representing the company with excellence

Benefits

Independent Contractor Perks:

Permanent Work from home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_23752_JOB

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