Offer summary

Qualifications:

Excellent written and verbal English communication skills., Strong negotiation and customer service skills with high attention to detail., Up to 5 years of experience with 1-3 years of outbound sales experience, preferably in B2B sales related to virtual cards or payment systems., Proficiency with CRM tools and experience with Excel and ticketing systems..

Key responsibilities:

Research, qualify, and enroll suppliers in Tipalti’s virtual card payment program through email campaigns and outbound calls.

Educate suppliers on the benefits of accepting virtual cards and guide them through the enrollment process.

Gather and document all required data and payment instructions from suppliers accurately.

Track vendor communications and ensure successful onboarding of suppliers to accept virtual card payments.

Job description

On behalf of Tipalti, SD Solutions is looking for a talented Virtual Card Supplier Enablement Specialist to step onto a fintech unicorn rocketship!

The Supplier Enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. This role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. The specialist will manage vendor data in a CRM, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

Research, qualify and enroll our customers’ suppliers in Tipalti’s virtual card payment program and supplier network through emails campaigns and outbound calling
Educate the supplier on the value of accepting virtual cards
Identify and overcome objections through active listening, and effective and professional communication
Guide the supplier through the enrollment process while providing an outstanding customer experience
Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
Meticulously document responses so that Tipalti can process payment transactions appropriately on behalf of our clients.
Gather all of the payment instructions, required information, and delivery method (Web portal, IVR, etc.) to execute payments accurately.

Requirements:

Excellent written and verbal English communication skills
Strong negotiation and customer service skills with high attention to detail
Ability to exceed weekly and monthly performance metrics and quality assurance goals while maintaining a high level of customer experience
Ability to stay self-motivated to achieve high volumes of outbound calls and exceed enrollment and payment metrics
Ability to work in a fast-paced, deadline-driven environment
High standards of integrity
Up to 5 years of experience with 1-3 years of outbound sales experience (B2B sales experience in virtual card, ePayables, commercial card, merchant processing, or eProcurement)
Proficiency with CRM tools (SalesForce)
Experience working with Excel and ticketing systems (Zendesk)
Experience with payment systems and/or working at a Fintech company

About the company:

It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.

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