Offer summary

Qualifications:

Bachelor’s Degree required., Minimum of 5 years of experience in catalog management or related field., Expert knowledge of ACES and PIES standards and automotive aftermarket industry., Strong technical skills in data analysis, Excel, and excellent communication abilities..

Key responsibilities:

Oversee onboarding of new clients and establish timelines for goal achievement.

Monitor client communications and take necessary actions on requests and inquiries.

Review and provide feedback on the work of Catalog Analysts and Catalog Managers for quality control.

Participate in process implementation and communicate statuses to the Group Manager.

Job description

Job Overview

The Senior Catalog Manager will either be the main contact with a client or the mentor of a Catalog Manager who would be the main contact. The Senior Catalog Manager will use their vast knowledge to recommend steps to increase the catalog coverage, accuracy and level of information. The Senior Catalog Manager will either be responsible for planning and organizing achievable goals with the client or overseeing them with the Catalog Manager.

The Senior Catalog Manager’s expertise at cleaning, analyzing, interpreting, and storing data using different approaches and our in-house software will be called upon to teach and train their colleagues in one on one sessions or group sessions. Furthermore, the Senior Catalog Manager will be called upon to verify the work done by Catalog Analysts and Catalog Managers specifically in regards to data best practices and standardization.

The Senior Catalog Manager’s aptitude to decipher and understand what the client wants to achieve will be the key to success. The Senior Catalog Manager’s ability to communicate clearly with the client will precisely define what the client can expect from us.

As the main contact with the client and as a mentor to his colleagues, the Senior Catalog Manager will be the face of the company. As such, by upholding the values of the company when dealing with clients and colleagues, the Senior Catalog Manager will help build our reputation and success.

Responsibilities and Duties

In addition to completing the responsibilities and duties of Catalog Analysts and Catalog Managers, the Senior Catalog Manager will…
Oversee the onboarding of new clients.
Oversee the goals and priorities that were set with the clients.
Establish a timeline with the Group Manager to achieve the goals.
Monitor client’s emails, requests and inquiries, taking action if deemed necessary.
Communicate with the Client and the Group Manager about important requests that will affect the timeline.
Review the work of Catalog Analysts and Catalog Managers processing clients’ requests for quality control.
Communicate with Catalog Analysts and Catalog Managers to provide feedback, guidance and training.
Participate in the elaboration and implementation of processes.
Regularly communicate statuses to the Group Manager.
Will be called upon to cover for the Group Manager during his absence.

Qualifications

Education level: Bachelor’s Degree
Experience: 5 years or more

Core Competencies:
- Expert knowledge of the ACES and PIES standards
- Part terminology and industry acronyms knowledge
- Product Attributes knowledge
- Data distribution channels knowledge
- A thorough understanding of the automotive aftermarket industry
Technical Skills:
- Basic Excel
- Excellent statistical
- Excellent writing
Soft Skills:
- Adaptability
- Cognitive flexibility
- Attention to detail
- Critical thinking abilities
- Data analysis and exploration abilities
- Data cleaning and preparation abilities
- Excellent communication