Customer Business Manager

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About the Role:

As a Customer Business Manager (CBM) you will be accountable for overall customer performance, forecast accuracy, hitting and/or exceeding annual target revenue and margin goals. This role will also be responsible for Engaging and Delighting the customer and delivering customer-supplier scorecard metrics.  

You’ll add value to this role by performing various functions including, but not limited to:

• Responsible for the day-to-day customer relationship and is the primary contact for the customer category team. 
• Sells the TreeHouse value proposition proactively and utilizes the BU/Platform Annual Playbook to drive distribution, innovation, seasonal plans and align to platform goals.
• Proactively sell product portfolio by identifying assortment voids and white space opportunities where core capabilities and capacity exist
• Analyze Customer data/BI/Circana and identifies actions to drive positive business performance for TreeHouse and Customer
• Serve as main TreeHouse point of contact with customers and broker partners, delivering communications and acting as first line of defense for customer issue resolution & managing internal resolution response.
• Consult with sales and BU leadership to translate BU Playbook into account plan to drive platform growth.
• Accountable for accurate demand plan and inputs to business team, address gaps to Customer Annual Strategic Plan, influence customer annual plan in conjunction with Commercial Finance
• Manage the commercialization process from start to end: product ideation, product cuttings, obtain commitment, launch project, product commercialization, product launch involving supply chain, analyze sales, maintain the necessary item productivity while achieving organizational profit goals, mitigate finished goods and packaging obsolescence during item transitions

Important Details:

• This is a full-time, remote role on first shift.  Approximately 20-40% travel to various TreeHouse locations, customer appointments, or other job-related functions.
• The anticipated compensation for this position ranges from $101,600 to $152,400 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.

You’ll fit right in if you have:

• Minimum of 5 years of business experience in sales or related field
• Bachelor’s degree in business, finance, or related field
• Excellent oral, written, interpersonal communication skills and effective relationship building skills
• Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts.  Solid financial acumen - Understanding of P&L and price implications to optimize customer strategies and management of trade funding.
• Fluency in Circana, Power BI, SAP, SharePoint, Blue Yonder, MS Office (Word, Excel, PowerPoint).
• Strong management skills with demonstrated problem-solving ability, skilled at multi-tasking and prioritization, and communication of performance to stakeholders at varying levels of the organization.
• Capable of building strong internal and external relationships to achieve desired customer outcomes.
• Ability to transform insights and analytics into customized strategic account plans for deliver growth.

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com

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