Global HR Benefits & Leave Administrator

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.  

Through an Employer of Record (EOR), we are looking for a new Global HR Benefits and Leave Administrator (or Sr. Benefits and Leave Administrator as we call it!) in India to join our growing Payroll, Benefits, and Compliance Team in our HR Department. This individual will report into our Benefits and Compliance Manager and support our benefits and leave functions by responding to employee inquiries about company benefit programs, initiating employee leave conversations, processing paperwork, and maintaining and organizing department files. This individual will be pivotal in ensuring compliance with applicable regulations, supporting international employees, and enhancing our benefits processes through collaboration and continuous improvement. If you're interest in playing a key role in fostering an excellent employee experience within a dynamic team environment, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. U.S. Eastern Time

Base Salary: $12,500 – $15,500 USD per year 

Responsibilities:

• Benefits Administration
• Respond to employee inquiries regarding company benefit programs and policies in a confidential and timely manner.
• Provide support for administrative activities related to group benefit plans, including health, dental, vision, 401(k), Life Insurance, Employee Assistance Program (EAP), FSA, COBRA, LTD, STD, and other benefits as needed.
• Collaborate with the Benefits Specialist to develop Standard Operating Procedures (SOPs) for benefits policies and programs.
• Manage vendor premium payments and reconciliation of such premiums to payroll system deductions.
• Leave Management
• Support employee leave programs by initiating leave discussions and processing leave paperwork.
• Assist in maintaining accurate employee leave records and analyze trends to identify opportunities for improvement.
• Ensure compliance with FMLA, ADA, PFL, STD, LTD, and other applicable legal, state, and federal regulations.
• Work with the Leave Specialist to develop SOPs for leave policies and programs.
• Process Improvement
• Apply a continuous improvement approach to benefits and leave administration, identifying opportunities to increase efficiency and reduce costs.
• Ensure compliance with all applicable regulations related to benefits, leave, and employment policies.
• Administrative & Special Projects
• Organize and maintain human resources files, documents, and records.
• Participate in special projects and perform other HR-related administrative duties as needed.

Requirements:

• Bachelor’s degree required
• 3+ years of experience in US-based benefits and leave role
• Exceptional interpersonal skills and ability to maintain a professional demeanor
• High degree of integrity and demonstrated ability to maintain confidentiality
• Strong attention to detail and accuracy in managing sensitive data
• Ability to manage multiple projects simultaneously
• Resourceful self-starter who can work independently and as part of a team
• Proficiency with Microsoft Office Applications including Word, Excel, SharePoint and PowerPoint
• High-level proficiency of written and verbal communication in English

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.