Deal Analyst

Role: Deal Analyst
Position Type: Full-Time Contract (40 hrs/week)
Contract Duration: Long Term
Work Hours: IST (Indian Standard Time)
Work Schedule: Monday to Friday, 8 hours/day
Location: 100% Remote

About the Role:

As a Deal Analyst within the Deal Operations function, you will act as a strategic advisor to the global Sales team, supporting deal structuring and improving operational efficiency. You'll be responsible for guiding deals through their lifecycle while collaborating cross-functionally with Legal, Deal Desk, Pricing, and Systems teams. This role is ideal for someone with strong Salesforce experience, process orientation, and a drive to influence scalable improvements.

Key Responsibilities:

• Execute the client's Deal Operations global strategy aligned with Sales objectives.

• Handle a fluctuating volume of tasks with consistency and accuracy.

• Advise Sales on best practices for deal structuring and contract management.

• Document processes and contribute to workflow standardization.

• Work cross-functionally to improve policies, systems, and productivity.

• Collaborate with third-party vendors to manage SFDC cases and help transition tasks effectively.

Must-Have Qualifications:

• Minimum 3 years of deal support experience, preferably in tech/SaaS environments.

• Strong hands-on experience with Salesforce Cases.

• Proven track record of managing manual and automated processes.

• Excellent communication, negotiation, and interpersonal skills.

• Strong analytical thinking, business judgment, and a data-driven approach.

• Experience collaborating with sales, legal, and engineering stakeholders.

• Comfortable working in fast-paced, lean organizations with defined SLAs.

• Bachelor's degree.

• Willingness to coach and upskill peers once onboarded.

Nice to Have:

• Experience working under pressure during quarter-end close.

• Ability to advise Sales on complex deal structures and sales workflows.

• Comfortable with repetitive, manual tasks when required.