Offer summary

Qualifications:

Bilingual English-Spanish skills are required., Experience in construction or project management is essential., Excellent customer service and communication skills are necessary for global teamwork., Strong organizational and problem-solving abilities are important for success in a fast-paced environment..

Key responsibilities:

Work across sub-processes like funding and inspections to meet deliverable requirements.

Review inspection results and ensure compliance with draw requests, updating management software accordingly.

Generate draw status notifications and monitor service level agreements to meet contractual turn times.

Communicate effectively with internal and external clients to ensure efficient workflow in the department.

Job description

Company Description

Are you interested in developing, growing and enhancing a new client relationships management approach for a leading company in the mortgage services and real estate industries?

Do you enjoy building long-term relationships and existing account expansion strategies?

If so, Altisource would love to hear from you!

We are looking for a Project Specialist for our Granite Risk Management Department to help support our Altisource Team.

Job Description

WHAT YOU GET TO DO
•   Works across sub-process like funding and inspections to meet the deliverable requirements
•   Reviews inspection results and ensures compliance with draw requests. Updates proprietary construction management software with current status, outstanding support documentation and customer service notes.
•   Reviews underwriting materials with the Underwriting functions to assess viability of both Proposed Contractors and Projects
•   Responsible for generating draw status notifications for primary contact and monitors service level agreements to ensure contractual turn times are met.
•   Perform analysis on proposed construction projects and review Contractor qualifications.
•   Receives requests by telephone or email and provides information requested or ascertains who can best provide the information and routes the request to the proper person. Traces the status of draws through internal software systems and works with the customer service team lead to ensure proper customer service is being delivered.
•   Daily ordering of residential and commercial inspections. Review, update, and balance budgets when new information is provided and revise reports accordingly. Maintain acceptable levels of data integrity and quality.
•   Communicate professionally and effectively with internal and external clients to ensure the efficient flow of work in the department
•   Additional duties as assigned

Qualifications

• Bilingual English-Spanish skills.
• Experience with construction / project management
• Excellent customer service and communication skills to work with teams across the globe.

The ideal candidate has the ability to thrive in a fast-paced environment, is extremely organized and has great problem-solving skills.

Additional Information

Altisource is an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin or disability status. We encourage candidates enrolled in the National Register of Disabilities to apply for all our job postings in compliance with the stipulations of the Uruguay Act No 19691 and its decree No 73/019.

If you are interested, kindly submit your resume in English, as the recruitment processes is managed by the US Recruitment Team.

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