Offer summary

Qualifications:

Strong communication skills and a friendly personality., Ability to multitask and pay attention to detail., Experience in customer service and relationship building., Problem-solving skills and emotional intelligence..

Key responsibilities:

Act as the primary liaison between Carrier Sales Representatives and Account Operations Team.

Monitor loading, unloading, and appointments, following up on delays and missed appointments.

Identify potential problems and communicate them to relevant teams immediately.

Assist team members and maintain professionalism in all interactions.

Job description

THIS IS A REMOTE POSITION!

Logistics Coordinator

As a Logistics Coordinator, you will play a crucial role in ensuring we

exceed our client’s KPI expectations. You will be the primary liaison between our

Carrier Sales Representatives, Account Operations Team, and our partner

carriers.

What does a day in the life of a Logistics Coordinator look like?

• Building and maintaining relationships with partner carriers

• Monitor loading, unloading and appointments – follow up with customers

regarding delays, missed appointments and late arrivals

• Identifying potential problems before they occur

• Ensuring that any problems such as delays, accidents, etc., are

communicated immediately to our Account Operations and Carrier Sales

Teams

• Demonstrates professionalism, positive attitude, and exceptional

telephone etiquette.

• Assist other team members when required.

Requirements

If you have the following requirements, you can apply now!

You are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality.
You love getting to know people and building lasting relationships.
You display empathy when dealing with client challenges and using emotional intelligence to guide your interactions.
Customer service is the name of the game! You are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner.
Nothing gets past you. You pay close attention to detail and ask all the right questions to find the answers you are looking for.
When a problem comes your way – you face it head on. You look for creative ways to solve the problem and use the opportunity to learn so you can handle similar issues like a pro the next time.
You are a sales enthusiast! While hunting for new business isn’t necessarily appealing to you, you are driven to grow the accounts you manage.

Benefits

Competitive compensation
100% remote
40-hour work week
Ready to take the next step in your marketing career?
Apply now or share with someone who would be a great fit!

Required profile