Offer summary

Qualifications:

Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred., 2-3 years of experience in accounts receivable or billing roles., Proficiency in accounting software like QuickBooks or NetSuite and Microsoft Excel., Strong attention to detail, organizational skills, and effective communication abilities..

Key responsibilities:

Prepare and issue invoices, ensuring accuracy and compliance with contract terms.

Monitor customer payments and follow up on overdue accounts through various communication methods.

Maintain accurate records of accounts receivable and assist in generating aging reports.

Handle customer inquiries related to billing and collaborate with other departments to resolve discrepancies.

Job description

This is a remote position.

Job highlights:

Part-time, 20 hours / week
10:00 AM - 2PM CST or anytime between 9:00 AM -4:00 PM CST

About the role:

The Accounts Receivable and Billing Specialist is responsible for performing the company’s billing operations and ensuring the timely collection of payments from clients or customers. This role involves creating invoices, tracking payments, following up on overdue accounts, and maintaining accurate financial records. This role requires a detail-oriented, customer-focused individual who can manage accounts effectively and ensure timely billing and collections. The Accounts Receivable and Billing Specialist plays a critical role in maintaining the company’s cash flow and customer relationships.

Key Responsibilities:

Billing & Invoicing:

Prepare and issue invoices for products or services rendered.
Verify billing information and ensure that all invoices are accurate and compliant with contract terms.
Process adjustments and credits to customer accounts when necessary.
Ensure invoices are sent to clients on time according to the billing cycle.

Accounts Receivable Management:

Monitor and track customer payments, ensuring that they are received on time.
Post payments to customer accounts and update the accounting system accordingly.
Reconcile discrepancies in customer accounts and resolve any issues related to payments or billing.

Collections:

Follow up with customers on overdue accounts through phone calls, emails, or written communications.
Work with customers to establish payment plans when necessary.
Maintain accurate records of communications and payment arrangements.

Reporting & Documentation:

Maintain an up-to-date accounts receivable ledger.
Assist in generating weekly or monthly aging reports to identify overdue accounts.
Prepare reports on the status of accounts receivable and outstanding balances for management review.

Customer Service:

Handle customer inquiries related to billing and payment issues.
Work closely with other departments (e.g., sales, customer service) to resolve billing discrepancies.
Provide assistance to customers in a professional and courteous manner, ensuring a positive relationship.

Requirements:

Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred.
2-3 years of proven experience in accounts receivable, billing, or a similar accounting role.
Experience with accounting software and billing systems e.g., QuickBooks, NetSuite, Bill.com.
Strong attention to detail and accuracy in preparing and reviewing financial information.
Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines.
Proficient in data entry and record-keeping.
Strong communication skills, both written and verbal, for effective interaction with customers and internal teams.
Customer-focused approach with the ability to handle inquiries and resolve issues professionally and courteously.
Problem-solving skills to identify and resolve billing discrepancies and payment issues.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data analysis.
Strong follow-up skills and persistence in pursuing outstanding payments.
Understanding of basic collection procedures and techniques.
Ability to maintain confidentiality of financial information.