Offer summary

Qualifications:

Proven telesales experience in a relevant field., Strong understanding of banking products and services., Excellent communication and negotiation skills., College degree preferred..

Key responsibilities:

Make outbound calls to promote banking products and services.

Identify and assess customers’ needs to achieve satisfaction.

Build and maintain relationships with customers through follow-up calls.

Meet and exceed sales targets while handling customer complaints.

Job description

The Telesales Executive for Banking Products will be responsible for selling banking products and services to customers over the phone. They will identify and assess customers’ needs to achieve satisfaction and generate sales. The role requires a strong understanding of banking products and services, as well as excellent communication and negotiation skills.

Key Responsibilities:

Make outbound calls to potential customers to promote banking products and services
Identify and assess customers’ needs to achieve satisfaction
Build and maintain relationships with customers through regular follow-up calls
Meet and exceed sales targets
Provide accurate information about banking products and services
Handle customer complaints and resolve issues to the customer’s satisfaction
Keep accurate records of customer interactions and sales
Continuously update product knowledge
Provide feedback to management on customer needs and sales trends

Qualifications: