Compliance Assurance Officer III

ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

The Compliance Officer III, Assurance is responsible for supporting the Compliance Assurance Director in maintaining a robust and effective compliance management system (CMS) at the Bank and collaborating across the three lines of defense to establish risk awareness and culture that supports the identification, measurement, reporting and management of Compliance related opportunities and risks. Key responsibilities include executing on compliance reviews, issue validations and effective challenge, monitoring and testing engagements for the purpose of independently validating and monitoring the adherence to federal and state regulations including, but not limited to, ECOA/Reg B, TILA/Reg Z, Reg E, Reg DD, FCRA, FACTA, SCRA, and UDAAP.

HOW YOU'LL DO IT

• Responsible for independent execution of the monitoring and testing compliance program across the Core Bank and Fintech Partners, to provide oversight of compliance with federal, state, agency, and regulatory requirements.
• Assists in developing and maintaining a comprehensive assessment of compliance risks throughout the Bank’s operations.
• Review independent engagement for appropriate scoping and coverage to the Bank’s oversight plan.
• Evaluate identified issues, including conducting a root cause analysis, and recommendations to improve policies, procedures, potential efficiencies, and controls.
• Complete validation/effective challenge over Compliance issues as identified throughout the business lines and second line.
• Develop clear and concise reporting of the results of compliance programs and communicate to Board, Management, Business Units and Partners.
• Research, analyze, draw conclusions related to all federal and state rules and regulations and their applicability to Core Bank and Fintech Partners products, services, and systems.
• Serve as an in-house subject matter expert to provide compliance advice and guidance to relevant Core bank staff and Fintech Partners, while addressing any compliance questions.
• Document and perform activities in accordance with all program and procedure standards.
• Assist with internal/external audit, and regulatory examinations requests.
• Follow and comply with all regulatory and compliance regulations.
• Provide internal service in accordance with Coastal Core Values.

WHAT YOU'LL BRING

• Possess strong analytical and critical thinking skills, with the ability to gather, organize, and interpret data and/or information and formulate decisions based on observed activity.
• Extensive knowledge of financial services, BaaS, deposit, lending, and privacy compliance laws and regulations (e.g., Regulation E, Truth in Savings Act, Unfair, Deceptive or Abusive Acts or Practices, FACTA, Reg Z-Truth in Lending, Regulation B-Equal Credit Opportunity Act, Fair Credit Reporting Act).
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Excellent organization, time management, and project management skills.
• Ability to operate independently to propose, recommend, and advise on achieving team objectives.
• Excellent attention to detail to ensure timely and effective communication.
• Ability to effectively present information and respond to questions from the Board of Directors, senior management, Regulatory Agencies and employees.
• Takes personal initiative, can manage ambiguity, and works independently with minimal direction.
• Thorough knowledge of Microsoft Office Products. Build proficiency in other software used in the compliance function (Click up, Predict-360, etc.).

EDUCATION/EXPERIENCE

• 10+ years relevant work experience in Compliance in financial services industry, including at least 5 years of experience in monitoring/testing.
• Ideally, experience across fintech and traditional financial institutions.
• Certified Regulatory Compliance Manager (CRCM) designation preferred.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem- solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal Community Bank is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws. 

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.