Offer summary

Qualifications:

Experience in Resource Management and Workforce Management., Familiarity with NGT (Next Generation Talent Deployment) processes., Strong analytical skills for effective reporting and data analysis., Ability to collaborate with recruitment and training teams..

Key responsibilities:

Serve as the Single Point of Contact (SPOC) for RMG calls alongside the Staffing Manager.

Track and manage demand fulfillment from start to finish.

Facilitate associate movement and manage ramp-ups and ramp-downs within the business unit.

Oversee effective bench management and collaborate with other functions for training needs.

Job description

Skills Needed:

Resource Management (RMG)

Workforce Management (WMG)

NGT (CG's Next Generation Talent Deployment)

Duties Day to Day: Mentioned below

• SPOC for RMG calls along with Staffing Manager

• Track current demand till fulfillment (end to end, irrespective of whether internal or in external queue)

• Ensure fulfillment for the Accounts and BU by working with options within the available pool – roll offs/ proactive hiring

• Keep a close tab on ramp-ups and ramp-downs and facilitate associate movement within the BU/ account where there are requirements/ needs across location

• Work closely with central recruitment team and enable them to create resource pipeline for any ad hoc or planned ramp ups in accounts as per the forecast

• Effective bench management, control of bench cost

• Work with other functions – L&D on training needs for bench associates/ as per demand trend or forecast.

• Effective reporting – data analysis i.e. reporting around all demands, status in terms of fulfilment

• Manage bench numbers and their deployment Infrastructure alignment/issues for people on bench

Required profile