Offer summary

Qualifications:

7+ years of IT experience, with at least 3 years on the Salesforce FSL platform., 3+ years of Salesforce experience in a fast-paced environment., Experience with enterprise-level Field Service Management systems., 2+ years of industry-specific experience in Telecom or High-Tech..

Key responsibilities:

Manage and optimize the Salesforce FSL platform for field service operations.

Collaborate with cross-functional teams to enhance service practices and KPIs.

Provide support and training to users on the Salesforce FSL system.

Analyze and report on field service performance metrics.

Coders Brain is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients.

Job description

Required skills

Overall 7+ years of IT experience in which at least 3 years working experience in the Salesforce FSL platform.
3+ years Salesforce experience within a fast-paced environment
Experience working with an enterprise level Field Service Management system
A thorough understanding of service and field service practices and KPIs
2+ years industry-specific experience (Telecom or High-Tech)

Required profile