Sales Development Representative (SMB)

About Heidi

Heidi is on a mission to transform healthcare by halving the time it takes to deliver world-class care. We envision a future where, by 2050, every clinician practices with AI systems that reduce administrative burdens, improve the quality of care, and increase accessibility for patients globally.

Built by clinicians, for clinicians, Heidi is powered by a diverse team of engineers, medical professionals, mathematicians, designers, and innovators. We are driven by a shared passion to improve healthcare delivery, and in just one year, we’ve helped power over 20 million patient consults and currently support more than 1 million consults every week.

With a recent $16.6 USD  million funding round from leading venture capital firms, we are now focused on scaling our impact globally. We are expanding rapidly in the US, Canada, UK, and Europe—and we need exceptional Sales Development Representatives to help build a strong pipeline for our SMB Account Executives.

The Role

We are looking for an enthusiastic, driven, and proactive Sales Development Representative (SDR) to join our expanding US sales team. As a key member of our commercial team, you will play a crucial role in sourcing and qualifying leads, initiating outreach, and scheduling high-value conversations for our SMB Account Executives. Your goal will be to create meaningful connections with healthcare practices and hospital groups, facilitating our mission to win across the US market.

• This role requires a proactive mindset, excellent communication skills, and the ability to thrive in a high-growth startup environment. You will become an expert in engaging healthcare stakeholders, driving new opportunities, and contributing directly to the sales pipeline.

• Key Responsibilities

• Identify, research, and prospect potential SMB customers (small to medium-sized practices and hospital groups).

• Execute outbound campaigns using a mix of calls, emails, social selling, and product-led signals to qualify leads.

• Schedule high-quality meetings and product demonstrations for Account Executives, ensuring smooth handoff of qualified opportunities.

• Maintain accurate records in HubSpot CRM, manage and optimize sales pipelines, and consistently meet targets for qualified leads generated.

• Collaborate closely with Account Executives, Marketing, Product, Operations, and Customer Success teams to streamline sales strategies and market positioning.

• Stay updated on market trends, competitor activities, and evolving customer needs to identify new opportunities.

Qualifications

• 1-2 years of experience in a sales or business development role, ideally in SaaS, healthcare, or related fields (not essential but preferred).

• Proven success in generating leads, qualifying prospects, and managing high-volume outreach campaigns.

• Exceptional communication and interpersonal skills, able to quickly build rapport and articulate the value of Heidi’s AI-driven healthcare solutions.

• Highly organized, disciplined, and results-oriented with a strong ability to manage and prioritize multiple tasks simultaneously.

• Comfortable working independently in a dynamic, fast-paced startup environment with a high degree of accountability.

• Eager to learn, adaptable, and excited about professional growth opportunities.

Why You’ll Join Us

• Impact: Be part of a team that’s changing the way healthcare is delivered around the world, helping to reduce administrative burdens for clinicians and improving patient outcomes.
  

• Culture: Join a diverse, high-agency team where innovation, collaboration, and autonomy are valued.
  

• Growth: With Heidi’s rapid expansion, there’s immense opportunity for professional development and career progression.
  

• Compensation: Highly competitive base salary with uncapped commission potential. We reward success.
  

• Benefits: Generous PTO, wellness days, a personal development budget, equity (shares in the company), and more.
  

What We Believe In

• We tackle complex healthcare challenges head-on and deliver solutions at speed.
  

• We prioritize results, teamwork, and continuous improvement in all we do.
  

• We create user-friendly, innovative solutions that clinicians love to use, and patients benefit from.
  

At Heidi, we’re on a mission to improve patient care worldwide. If you are passionate about healthcare, technology, and the opportunity to make a real impact, we would love to hear from you.