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Telesales Representative

Remote: 
Full Remote
Contract: 
Full time
Work from: 
South Africa, United Kingdom

Offer summary

Qualifications:

Grade 12 / High School Certificate is required., Additional qualifications are advantageous., Previous experience in telesales or telemarketing is preferred., Training will be provided for the role..

Key responsibilities:

  • Make outbound calls to potential or existing customers.
  • Maintain in-depth product knowledge to explain features and benefits.
  • Meet or exceed sales quotas and targets set by the company.
  • Update CRM with customer interactions and track sales progress.

The Legends Agency logo
The Legends Agency Human Resources, Staffing & Recruiting TPE https://www.the-legends-agency.com/
11 - 50 Employees
See all jobs

Job description

Job Title: Telesales Representative

Location: Remote (Within South Africa)

Salary Package: R10k basic salary/month; and Commission (In pounds)

You will be working with the UK market and UK-based clients.

Key Responsibilities:

  • Outbound Calls: Contact potential or existing customers.
  • Product Knowledge: Maintain in-depth knowledge of products and services to explain their features and benefits to customers.
  • Customer Engagement: Build rapport with customers, ask questions to understand their needs, and offer tailored solutions.
  • Sales Targets: Meet or exceed sales quotas and targets set by the company.
  • Handle Objections: Overcome customer objections and turn them into opportunities to close sales.
  • Follow-up: Regularly follow up with leads to nurture relationships and close sales deals.
  • Update CRM: Keep records of customer interactions, track sales, and update databases with customer details.
  • Provide Information: Answer customer questions about products, pricing, and availability.
  • Complaint Handling: Manage customer complaints or issues and ensure they are resolved efficiently.
  • Collaborate with Team: Work with sales teams to ensure alignment on goals and to share best practices.

    • Requirements:

    Minimum Qualifications: Grade 12 / High School Certificate, Additional qualifications are advantageous.

    Experience: Previous experience in telesales, telemarketing, or a similar role is preferred and recommended. Training will be provided.

    Required profile

    Experience

    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    TelemarketingProfit-Based Sales TargetsMicrosoft Dynamics CRMCustomer EngagementOutbound CallsProject CollaborationOvercoming ObjectionsCustomer Complaint ResolutionProduct Knowledge

    Other Skills

    • Teamwork
    • Communication
    Are you interested?

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