Pro Retail Development Manager

What's the job?

**The ideal candidate will reside in one of the following major city areas, Philadelphia, Chicago, Atlanta, Charlotte, or Detroit**

Saint-Gobain Building Materials' presence within major home improvement retailers, with a dedicated focus on the PRO Retail Customer/Contractor segment. Elevating beyond a coordination role, this individual will lead strategic initiatives aimed at strengthening brand presence, growing market share, and delivering exceptional service to Pro customers in collaboration with National Account Managers, Retail Sales Leadership, and cross-functional Business Units.

This role includes responsibility for developing regional and national strategies to drive engagement with the Pro segment, executing promotional initiatives, identifying growth opportunities, and mentoring Retail Pro Specialists and Territory Reps to align efforts with the One CertainTeed strategy.

Essential Functions:

• Lead the development and execution of strategies that drive engagement and sales growth among PRO customers across all major retail accounts.

• Analyze market trends, customer feedback, and sales data to identify new opportunities and shape go-to-market strategies for the retail PRO channel.

• Mentor and support Retail Pro Specialists and Retail Territory Reps in the execution of contractor-focused programs and initiatives.

• Collaborate with National Account Managers, Marketing, and Business Units to ensure a unified approach to contractor engagement across all brands and products.

• Serve as the primary subject matter expert for PRO initiatives within key retailers, representing Saint-Gobain at national events, trade shows, and executive-level meetings.

• Develop strong relationships with retailer leadership, outside sales organizations, and influential contractors to elevate brand preference.

• Lead internal and external training programs focused on selling skills, technical product knowledge, and installation methods.

• Build scalable programs and toolkits for contractor engagement, retailer training, and associate development.

• Plan and oversee execution of PRO marketing events, training sessions, and in-store activations in alignment with account objectives.

• Track performance and provide data-driven insights to guide investments and program refinements.

• Drive attainment of sales goals across assigned retail accounts, leveraging product promotions, new product introductions, and contractor engagement tactics.

• Operate within budgetary constraints and support ROI-based decision-making for all Pro-focused retail initiatives.

Other Duties & Responsibilities:

• Demonstrate strong customer service skills with a positive attitude and excellent relationship building skills.

• This position requires a self-starting, highly motivated, individual who works well in a team environment and with minimal supervision.

• Participates in Retail Core Team meetings

• Performs other duties as assigned or requested by management

• Requires adaptability and methodical/analytical problem-solving skills

• Detail oriented and deadline sensitive

• Execute marketing and sales promotional initiatives.

What do you bring?

• Bachelor’s degree or equivalent work experience
• 5+ years of progressive experience in retail, sales, or business development, specifically within the home center/big box retail environment. Building materials experience, a plus.
• Demonstrated success in developing and executing strategic programs
• Experience working across matrixed organizations and with national retailers
• Exceptional leadership, communication, and relationship management skills
• Advanced proficiency in Microsoft Office Suite and CRM systems (Salesforce preferred)
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration and sales techniques.
• Effective communication skills - presenting, active listening, influencing both oral and written
• Candidates must have an interest in promoting and demonstrating building materials
• Strong organizational and analytical skills and the ability multi-task and work on several projects at a time
• Communication skills, including online meeting management
• Strong interpersonal skills; must be a team player

What are our perks?

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
• Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child and Elder Care
• PerkSpot Employee Discount Program
• Volunteer Day

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $89,500 to $138,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 12% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $100,200 to $155,100 Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Why work for us?

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com