Account Manager - Pulp and Paper

Position: Account Manager

Division: Pulp and Paper

Territory: Quebec and the Northeastern United States (NY, PA)

Status: Permanent, full-time (1)

Are you a recognized professional in the pulp and paper industry with a well-established network at both the mill and corporate levels? Do you bring initiative, creativity, and strategic thinking to business development? Are you known for your confidence, adaptability, and ability to navigate complex situations with ease? If so, we invite you to explore this exciting opportunity to join our dynamic Pulp and Paper team!

We are seeking a motivated and experienced Account Manager to join our Pulp and Paper team. In this role, you will manage and grow a territory across Quebec and the Northeastern U.S., focusing on strengthening relationships with existing clients while actively prospecting new business. This position offers the opportunity for regular travel and direct, face-to-face engagement with customers in the pulp and paper industry, promoting chemical solutions tailored to their needs.

Are you passionate about building strong business relationships and growing new markets? We’re looking for an experienced sales professional to manage a territory in Quebec while playing a key role in developing business in the Northeastern United States (including New York and Pennsylvania). This position involves frequent travel to meet clients face-to-face and drive growth in the pulp and paper sector, with a focus on chemical applications.

About Your Future Team

At Quadra, we put people first so that together, we can reimagine the possibilities.

Quadra Chemicals is one of the largest distributors of chemicals and ingredients in the Canadian market. We have facilities across Canada and the United-States. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business. In return, Quadra offers a challenging work environment and the opportunity for personal growth with recognition for outstanding performance. Our employees work in a high-performance environment where we strive to be the best in our industry. Quadra's competitive advantage is our people. By pursuing and fostering excellence, we ensure our stakeholders receive superior product quality, customer service and value.

What would be your main responsibilities as a Account Manager in our Pulp and Paper division?

• Drive revenue growth by promoting Quadra’s high-quality product portfolio to both new and existing customers through customer visits, calls, and industry networking events.
• Proactively identify and develop customer accounts through effective prospecting, research, and analysis of market opportunities.
• Build and nurture strong customer relationships that align with Quadra’s core values and long-term strategic vision.
• Enhance the customer experience by identifying key decision-makers and recommending customized solutions that meet their specific needs, especially within major accounts.
• Achieve or exceed annual sales and margin targets while contributing to sales forecasting and financial planning activities.
• Secure new business opportunities, maintain existing sales volumes, and manage the negotiation of new contracts and renewals.
• Monitor and analyze industry trends, market dynamics, and the competitive landscape to support data-driven sales strategies and customer engagement efforts.
• Ensure all sales documentation and reporting are completed accurately and submitted on time to the appropriate departments.
• Collaborate cross-functionally with product managers, marketing teams, and other internal stakeholders to support customer calls and cross-selling initiatives.
• Represent Quadra at relevant industry events to strengthen client relationships and promote the company’s offerings.
  
  

What are the main qualifications required to have success in this position?:

• A completed bachelor’s degree in Business, Commerce, Science, or Chemical Engineering is considered a strong asset.
• Minimum of 10 years of experience in business development and prospecting within the industrial sector.
• At least 8 years of proven experience in the pulp and paper industry, with in-depth knowledge of the manufacturing environment.
• Solid understanding of pulp and paper manufacturing processes, equipment, industry trends, challenges, and applicable regulatory standards.
• Demonstrated strength in negotiation, delivering compelling presentations, and effectively communicating both technical and value-based propositions.
• Highly self-motivated with a strong sense of initiative and autonomy; adaptable to new technologies and evolving market conditions.
• Excellent problem-solving skills and the ability to accurately identify and address customer needs.
• Strong organizational and planning abilities, with a keen attention to detail.
• Proficient in Microsoft Office Suite; experience with CRM platforms (preferably Salesforce) to manage client relationships and identify new business opportunities.
• Willing and able to travel up to 50% of the time across Canada and the United States, including overnight trips.
• Must hold a valid driver’s license and passport.
• Bilingual, with French as the primary working language.
  
  

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years! You will work with dynamic colleagues who are eager to share their knowledge with you.

Here Are Some Of The Perks Of Choosing Quadra

• Permanent, full-time position: Join us for a stable, long-term career
• Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
• Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory!
• Tailored training: We provide personalized training to support you and your growth
• Excellent Benefits Package: Medical, Dental, HAS, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
• Pension plan with match: Plan your future with our matched pension plan program
• Car & Tech Perks: We got you covered with a company car with maintenance expenses, cellphone and internet costs
• Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
• Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
• Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
• Career Growth: Unlock opportunities for development in a fast-paced growing company
• Fun Social Activities: Get involved in company events, Volunteering programs, etc.
• Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
• And Much More!
  
  

Compensation: The annual base pay range for this position is reasonably expected to be $71,600 to $111,900. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.

#quadra1

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.