Offer summary

Qualifications:

Bachelor’s degree in finance, criminal justice, business, or a related field, or equivalent work experience., Minimum of five years of banking experience in financial crimes compliance, investigations, or fraud monitoring., Basic experience in conducting financial crime investigations and knowledge of BSA/AML regulations., Strong communication skills and excellent attention to detail..

Key responsibilities:

Prepare and submit fraud suspicious activity referrals in compliance with regulatory requirements.

Conduct quality assurance reviews of fraud referrals to ensure accuracy and completeness.

Act as a liaison between the fraud department and BSA Compliance, ensuring proper escalation of fraud cases.

Mentor junior specialists and assist in developing training programs for fraud investigators.

Job description

TITLE: FRAUD SUSPICIOUS ACTIVITY SPECIALIST

STATUS: NON-EXEMPT

REPORT TO: SRMGR – FRAUD OPERATIONS

DEPARTMENT: FRAUD PREVENTION AND RISK INVESTIGATIONS

JOB CODE: 11878

PAY RANGE: $33.36 – 40.00 HOURLY

General Description

The Fraud Suspicious Activity Specialist is responsible for ensuring the accuracy, quality, and timely submission of fraud suspicious activity referrals with regulatory requirements and internal fraud risk policies to BSA Compliance. This role involves conducting quality assurance (QA) reviews on fraud referrals from investigators, preparing referrals for submission, and collaborating with internal teams to enhance fraud detection and reporting processes. Additionally, the specialist will serve as the liaison between the fraud department and the BSA Compliance department, ensuring fraud cases are properly escalated for SAR determination and regulatory adherence. The role also involves mentoring level 1 specialists and staying informed about regulatory changes and industry trends.

Tasks, Duties, Functions

Prepare fraud related suspicious activity referrals and ensure timely filing in accordance with regulatory requirements.
Conduct comprehensive QA reviews of fraud suspicious activity referrals submitted by fraud investigators to ensure accuracy, completeness, and adherence to internal and external standards.
Assist in implementing and maintaining internal fraud referral Q A processes, ensuring continuous improvement.
Assist with developing and maintaining fraud referral QA scorecards to evaluate the quality of referrals based on key criteria.
Track and report QA results to management, highlighting key findings, recurring issues, and opportunities for process improvements.
Analyze, prepare and present fraud cases, including relevant transaction details and risk indicators, to the BSA department.
Ensure thorough documentation of cases analysis, escalation decisions, and supporting evidence for regulatory audit purposes.
Identify trends and common errors in fraud referrals and provide feedback to investigators for continuous improvement.
Support the development and implementation of internal policies and procedures for fraud related suspicious activity compliance.
Ensure compliance with Bank Secrecy Act (BSA), FinCEN, and FFIEC guidelines through consistent QA monitoring and process optimization.
Act as point of contact between the fraud department and BSA Compliance department on fraud suspicious activity related matters.
Assist in regulatory examinations, audits, and internal reviews related to fraud referral compliance.
Stay informed on regulatory updates, enforcement actions, and industry best practices related to fraud suspicious activity reporting.
Assist in preparing and providing training and guidance to fraud teams on suspicious activity best practices and emerging fraud trends.
Use QA scorecard data to assist in developing targeted training for fraud investigators, improving the quality of suspicious fraud activity referrals.
Participate in team meetings and ongoing training and development to enhance investigative skills and knowledge of AML/BSA compliance.
Collaborate with law enforcement and regulatory agencies when necessary, providing information and insights related to investigations.
Assist in training and onboarding new team members as required.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

Effective oral and written communication skills are required to assist team members and departments, communicate clearly with senior management, and perform other related tasks.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment.
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

Organizational Contacts & Relationships

INTERNAL: All employees and business areas, as needed.
EXTERNAL: Federal, state, and local law enforcement, vendors and business partners, and industry peers, as needed.

Qualifications

EDUCATION: Bachelor’s degree in finance, criminal justice, business or a related field, or equivalent related work experience.
EXPERIENCE: Minimum of five (5) years of banking experience in financial crimes compliance, investigations, fraud monitoring, audit, or related function.
KNOWLEDGE / SKILLS: Basic experience conducting financial crime investigations, money laundering monitoring and/or investigations or other relevant financial fraud and BSA/AML experience. Experience in fraud case management and/or AML-related quality assurance and training programs. Excellent attention to detail and organizational skills, as well as analytical, problem-solving, and decision-making abilities. Strong communication skills, both written and verbal, with the ability to present complex information clearly to various stakeholders. E

Physical Requirements

Prolonged sitting throughout the workday with occasional mobility required.
Vision corrected to within normal range.
Hearing within the normal range; a device to enhance hearing will be provided if needed.
Some travel may be required for training and conferences.

Licenses / Certifications

Certified Fraud Examiner (CFE), preferred.

Certified Fraud Investigator (CFI), preferred.

CAMS or comparable advanced BSA/AML & Sanctions training and/or certification, preferred.

THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.

REV. 05/08/2025

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