Offer summary

Qualifications:

6+ years in account management within the ad tech industry., Strong analytical skills to interpret complex data and provide actionable insights., Exceptional communication and presentation skills for crafting compelling narratives., Proficiency in Google Workspace, Hubspot, Salesforce, and other ad tech tools..

Key responsibilities:

Collaborate with ad sales to create tailored proposals and pitches for clients.

Serve as the primary contact for clients, building trust and managing relationships.

Identify upsell opportunities to drive revenue growth and maximize client investment.

Create data-driven performance decks with insights and recommendations for clients.

Job description

Every day, CivicScience gathers opinions from millions of consumers on thousands of topics that provide high-velocity insights to leading brands. If there's a question critical to the marketing strategy of the Global 2000, CivicScience has the data.

Overview
CivicScience improves data-driven advertising across the open Web through the use of responsibly sourced, high-quality audience segments, without dependence on third-party cookies. We are seeking a dynamic Sales Account Manager to join our Advertising team and report to our Director, Client Engagement.

This role focuses on nurturing client relationships, driving upsell opportunities, and delivering compelling performance decks that weave data-driven insights, campaign findings, and actionable recommendations into a cohesive story. The ideal candidate is an analytical thinker with a knack for storytelling, strong client-facing skills, and a passion for leveraging ad tech to achieve business goals.

Key Responsibilities

Sales Strategy

Collaborate with ad sales to create inspiring, tailored proposals and pitches
Understand client need to develop strategies that showcase our ad tech's value
Track proposal outcomes to refine future strategies
Stay up-to-date on ad tech trends and competitors for cutting-edge approaches

Client Relationship Management

Serve as the primary contact, building trust and long-term client partnerships
Conduct regular client check-ins and quarterly reviews with performance insights
Translate client needs into customized advertising solutions
Address concerns quickly to ensure high satisfaction and retention

Upselling and Revenue Growth

Identify upsell/cross-sell opportunities to drive revenue
Work with Director of Client Engagement to maximize client investment

Performance Analysis & Storytelling

Create data-driven decks with campaign insights and actionable recommendations
Analyze data to track KPIs, identify trends, and optimize campaigns
Use research and brand lift studies to enhance client value

Collaboration & Support

Partner with internal teams for seamless campaign execution
Share client feedback to inform product and strategy development
Develop templated materials (case studies) to scale solutions

Qualifications & Experience

6+ years in account management within the ad tech industry, including a proven track record of managing and growing client accounts
Consultative approach to client management with a focus on solving challenges and driving value
Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
Exceptional communication and presentation skills with experience crafting compelling narratives through performance decks
Background in marketing research, brand lift studies, or ad campaign measurement, a plus
Superior organizational and time management skills
Proficiency in Google Workspace products, Hubspot, Salesforce, and other ad tech

Benefits & Expectations
Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Benefits include:

Company paid medical, dental, and vision premiums for you and your legal dependents
Company paid life insurance plus short- & long-term disability coverage
Flexible spending accounts for medical and dependent care
Employee assistance programs
Unlimited PTO
401(k)
Travel and educational opportunities

This is a remote (work from home) role with flexibility, autonomy, and a preference for candidates in the Eastern Time Zone.

Working at CivicScience
CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives.

We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Gold winner, 2024 & 2025).

More about CivicScience
CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.

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