Offer summary

Qualifications:

1-3 years of experience in administrative support, preferably in the education or RTO sector., Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., Strong attention to detail and organizational skills., Experience with data entry, document formatting, and resource coordination..

Key responsibilities:

Manage documentation including data entry, filing, and document formatting.

Assist in preparing and formatting training materials and resources.

Maintain accurate records and ensure compliance with RTO standards.

Coordinate with other departments to streamline resource delivery and scheduling.

Job description

This is a remote position.

AU RTO Administrative Officer

Background

At PeoplePartners, we’re more than just a training provider—we’re a pathway to career success. Our commitment to quality education is backed by a solid team of passionate professionals who make it all possible.
That’s where you come in. As our new RTO Administrative Officer, you’ll be the organizational backbone of our training operations. You’ll work behind the scenes to keep our learning materials pristine, our records spotless, and our trainers and students equipped for success. If you’re detail-obsessed, love a well-structured process, and thrive in a people-first environment, you’re exactly who we need.

About the AU RTO Administrative Officer Role

This isn’t your standard desk job. As the RTO Administrative Officer, you’ll be the glue that holds our operations together. You’ll keep things running smoothly by handling everything from documentation to resource coordination—all while ensuring compliance with RTO standards.
You’ll be supporting trainers, students, and our internal teams to make sure every learning experience is seamless, compliant, and impactful.

Your Key Responsibilities

Manage Documentation: Perform general administrative tasks including data entry, filing, scanning, and document formatting.
Prepare Training Materials: Assist in the preparation, editing, and formatting of training and assessment resources.
Version Control & Compliance: Maintain accurate records and version control of learning materials to align with RTO standards.
Resource Distribution: Organize and distribute printed or digital resources to trainers and students.
Department Coordination: Liaise with other departments to streamline resource delivery and manage scheduling.
Microsoft Office Management: Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) to create and manage documentation.
Compliance Support: Ensure all documentation meets RTO and compliance standards.

Requirements

About YOU

You’re the kind of person who finds joy in ticking things off a checklist—accuracy and order make you happy.
You can juggle multiple tasks without dropping the ball and always meet deadlines.
You’re tech-savvy and know your way around Microsoft Office like it’s your second language.
You’re proactive—you don’t just wait for tasks; you anticipate what’s next.
You communicate clearly and professionally, whether it’s over email, phone, or in person.
You bring a positive attitude, a solid work ethic, and a team-focused mindset to everything you do.

About YOUR Work History

You’ve got experience in administrative support, ideally within the education or RTO sector.
You’re confident with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
You’ve handled data entry, document formatting, and resource coordination with precision.
If you’ve worked with RTO compliance or managed training resources, that’s a big plus.
You’ve been part of a team where you kept everything organized and running smoothly—your attention to detail is next level.

About the Culture YOU Thrive In

You’re going to love it here if you thrive in a team that’s smart, humble, and just the right amount of quirky. We love structure, but not micromanagement. You’ll get
the trust and autonomy to do what you do best.
We celebrate wins, learn from mistakes, and know that good humor and a well-timed joke can make even the busiest days more fun. You’re the kind of person
who jumps in to help and loves seeing a job done right the first time.

Key Responsibilities YOU Can’t Wait to Do

Keeping documents accurate, organized, and compliant.
Preparing and formatting learning materials that look as good as they work.
Organizing resources and getting them where they need to go—on time, every time.
Supporting the team with smooth, seamless admin processes.
Making sure every student and trainer has exactly what they need to succeed.

How YOU Will Be Measured

Accuracy of Documentation: Maintaining spotless records that meet compliance standards.
Timeliness of Resource Delivery: Ensuring materials are prepped and ready when needed.
Organization and Efficiency: Keeping everything running smoothly without a hitch.
Communication & Collaboration: Being a reliable point of contact for trainers, students, and internal teams.
Compliance Adherence: Ensuring all documentation aligns with RTO requirements.

When & Where YOU Will Work

Work Hours: Monday to Friday, 7:00 AM – 4:00 PM AEST.
Location: Work from home (PH-based).

Ready to Join Us?

If you’re the kind of person who loves a perfectly formatted document, enjoys keeping things organized, and wants to support meaningful education, we want to meet you.
Apply now and help us keep learning experiences smooth, seamless, and unforgettable.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.