Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsibilities:

Manage customer relationships to ensure satisfaction and retention.

Conduct regular check-ins and meetings with clients to address their needs.

Analyze customer feedback and usage data to improve service delivery.

Collaborate with internal teams to resolve customer issues and enhance product offerings.

Previsico are surface water flood forecasting specialists enabling people and organisations to minimise the impact of flooding. Backed by Foresight Group and underpinned by two decades of research at Loughborough University, Previsico’s world leading solution is used by insurers, businesses and government to reduce their losses. Our mission is to be the leading global provider of cutting-edge flood prediction that saves lives and livelihoods whilst significantly reducing the cost of flooding. Having launched in January, 2019, we have a growing team of 40 people with offices in Loughborough, London and the US.

Required profile