Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer service software and tools., Ability to troubleshoot and resolve technical issues..
Key responsibilities:
Provide support to customers via phone, email, and chat.
Assist in resolving customer inquiries and technical issues.
Document customer interactions and maintain accurate records.
Collaborate with other departments to improve service delivery.
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In a constantly changing market environment, Kongsberg Discovery serves the ocean space from the deepest sea to outer space. We know and understand the challenges the world faces in the sustainability area. We develop solutions and products that are key to understanding environmental implications on the ocean ecosystem as well as solving operational challenges. With decades of in-house competence and experience, we are a trusted technology partner for our customers.