Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Experience in customer service or account management., Proficiency in CRM software and Microsoft Office Suite..

Key responsibilities:

Manage customer onboarding and training processes.

Act as the primary point of contact for customer inquiries and support.

Monitor customer satisfaction and address any issues promptly.

Collaborate with sales and product teams to enhance customer experience.

Fospha is leading the change in marketing measurement for retail eCommerce. For over 10 years we've been pioneering privacy-safe marketing measurement. Our evolved measurement approach restores the visibility lost due to data changes resulting from the GDPR/CCPA & iOS14 whilst complying with privacy regulation globally. With the granularity of attribution and the predictive power of MMM, our measurement solution offers full-funnel measurement and forecasting. Because we’re full-funnel our clients can both generate and capture demand sustainably. Fospha have tools for all marketing teams, creating a shared source of truth towards smarter, more confident budget decisions.

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