Offer summary

Qualifications:

Bachelor's degree in Quality Management or related field., Strong analytical and problem-solving skills., Experience in customer service and complaint resolution., Excellent communication and interpersonal skills..

Key responsibilities:

Manage and resolve customer complaints effectively.

Analyze complaint data to identify trends and areas for improvement.

Collaborate with cross-functional teams to enhance product quality.

Prepare reports on complaint management performance and customer feedback.

Semiconductors are crucial to solve the energy challenges of our time and shape the digital transformation. This is why Infineon is committed to actively driving decarbonization and digitalization. As a global semiconductor leader in power systems and IoT, we enable game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. We make life easier, safer, and greener. Together with our customers and partners. For a better tomorrow.With a unique team, employees from more than 90 countries make Infineon a successful international company – with their skills, their enthusiasm and the courage to challenge the status quo and open up new horizons. Since the semiconductor was invented, we have helped shape the future – every single day.

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