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IT Help Desk Support - Stage

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Italy

Offer summary

Qualifications:

Proficient in troubleshooting hardware and software issues., Strong communication skills to assist users effectively., Familiarity with IT support tools and ticketing systems., Basic understanding of networking concepts..

Key responsibilities:

  • Provide technical support to end-users via phone, email, or in-person.
  • Diagnose and resolve IT-related issues in a timely manner.
  • Document support requests and resolutions in the ticketing system.
  • Assist in maintaining IT inventory and equipment setup.

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Dr. Max Italia
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Experience

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