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DANISH Speaking Technical Support Position in Greece for Major Tech Company

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Danish and English, Excellent communication and interpersonal skills, Previous experience in technical support is a plus, Strong troubleshooting and problem-solving skills, Ability to work efficiently in a fast-paced environment.

Key responsabilities:

  • Provide exceptional technical support via phone, email, and chat
  • Troubleshoot and resolve various technical issues
  • Maintain an understanding of company offerings
  • Document customer interactions within the CRM system
  • Collaborate with team members for efficient issue resolution
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment JP as a Danish-Speaking Technical Support Specialist for a major tech company in Greece!

This exciting opportunity offers you a chance to work in a vibrant environment while enjoying a fully paid relocation package. In this role, you will be vital in assisting Danish-speaking customers with their technical inquiries, ensuring they receive top-notch support. If you are passionate about technology and customer service, this is the perfect role for you to combine both while experiencing the beauty and culture of Greece!

Responsibilities
  • Provide exceptional technical support to Danish-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve various technical issues related to products and services.
  • Maintain an in-depth understanding of the company’s offerings to offer accurate assistance.
  • Document customer interactions and technical issues within the CRM system.
  • Collaborate with team members and other departments to ensure efficient issue resolution.
  • Participate in training programs to enhance your knowledge of products and customer support skills.
  • Contribute insights to drive improvements in service delivery and customer satisfaction.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Excellent communication and interpersonal skills focused on customer support.
  • Previous experience in technical support or customer service is a plus.
  • Strong troubleshooting skills paired with a proactive problem-solving approach.
  • Ability to work efficiently in a fast-paced environment.
  • A positive attitude and a willingness to learn and adapt.
  • Readiness to relocate to Greece and embrace a new lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Customer Service
  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Time Management
  • Adaptability
  • Verbal Communication Skills

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