Junior IT Support & Service Desk Administrator

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Information Technology or related field., Strong understanding of computer systems, networks, and troubleshooting techniques., Excellent communication skills for user support and training., Ability to work in a fast-paced environment and manage multiple tasks..

Key responsibilities:

  • Provide technical support to end-users via phone, email, and in-person.
  • Troubleshoot hardware and software issues and escalate when necessary.
  • Maintain and update IT documentation and inventory.
  • Assist in the setup and configuration of new equipment and software.

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