Offer summary
Qualifications:
Business level Japanese speaking skills, Business level English writing skills, Working knowledge of MS Office Suite, Ability to learn quickly, Experience in team collaboration.Key responsabilities:
- Respond to customer inquiries via phone and email.
- Troubleshoot circuit outages with network carriers.
- Communicate with service providers about customer issues.
- Provide remote instructions for Internet connectivity.
- Manage service tickets and notify customers of outages.
