Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Experience with IT service management tools and ticketing systems., Strong communication skills and customer service orientation..

Key responsibilities:

Provide technical support to end-users via phone, email, or in-person.

Diagnose and resolve technical issues related to hardware and software.

Document and track support requests in the ticketing system.

Collaborate with other IT teams to improve service delivery.

Tuum is built for allowing any business to rapidly offer seamless, tailored financial services to their customers. The highly modern banking platform follows the microservice architecture and is composed of flexible and independent modules that cover end-to-end everyday banking processes. Imagine it as Lego blocks: they fit together flawlessly, however, you can always take the blocks apart, use only some of them, leave others aside, or add some when necessary. The platform is API-based for quick and easy integration with your existing ecosystem and can run on all main cloud providers as well as on private clouds. If you need to introduce new lending products, new payment facilities, or even a new banking core, Tuum helps you to do it in weeks.

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