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EMEA IT Service Desk Specialist with French or Italian

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Poland

Offer summary

Qualifications:

Fluency in French or Italian is required., Experience in IT support or service desk roles is preferred., Strong problem-solving skills and customer service orientation are essential., Familiarity with ITIL framework and ticketing systems is a plus..

Key responsibilities:

  • Provide first-line support for IT issues via phone, email, or chat.
  • Troubleshoot and resolve technical problems for end-users.
  • Document and track incidents and requests in the ticketing system.
  • Collaborate with other IT teams to escalate and resolve complex issues.

Aliaxis Poland logo
Aliaxis Poland http://www.aliaxis.pl
51 - 200 Employees
See all jobs

Required profile

Experience

Spoken language(s):
FrenchItalian
Check out the description to know which languages are mandatory.
Are you interested?

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