Offer summary

Qualifications:

High school diploma or equivalent required., Experience in customer service or support roles preferred., Strong communication and problem-solving skills are essential., Familiarity with CRM software is a plus..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information and solutions to customer issues.

Document customer interactions and feedback in the system.

Collaborate with team members to improve service processes.

easyMarkets has been in operation since 2001. And we can credit no one more for easyMarkets longevity than the people that embraced us; our clients and employees. Our knowledgeable team members have assisted thousands of new clients, processed millions of funds for our traders and helped easyMarkets innovate, stay current and thrive in a very dense and competitive industry. Our story begins with a focus on people too. Our founders after years of trading at an institutional level, wanted to offer trading to the masses. When easyMarkets was founded, trading was exclusive, requiring thousands of dollars to participate. We were on of the first to offer online credit card funding and allowed trading with a $25 deposit. Company Overview We were one of the first brokers to offer a true online trading experience. This included an intuitive web trading platform and online funding instead of lengthy bank transfers. Today we offer trading on web, app and MT4. This pioneering spirit has helped us bring our clients innovations like our Bitcoin Base Currency Account. This type of account allows Bitcoin traders to hold their crypto-funds but also use them for trading 200+ instruments (without having to transfer Bitcoin to FIAT currencies) and withdraw Bitcoin back to their wallet, all without the need of a cryptocurrency exchange. Negative balance protection, free guaranteed stop loss and take profit have been standard features on all accounts since our founding in 2001. In 2016 we rebranded from easy-forex to easyMarkets since we now offered much more than currency trading. 200+ Tradable Instruments Award-Winning Platforms Low Fixed Spreads Global Presence Multiple Global Licenses and Regulatory oversight 24/5 Dedicated Support Established 2001 Exciting Promotions Client Fund Safety FREE Training & Support Finally in 2020 we signed a three year partnership agreement with the legendary Real Madrid C.F. making us the club’s Official Online Trading Partner.

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